Cuteticles Nail & Spa

Marissa H 

on BBB

2 years ago

Do not go to this Salon especially if you are a new client! I recently booked an appointment with ****************** at the cuticles nail and spa located at *****************************************. The day of my appointment I received a call 20 min before saying she was 2hrs behind schedule and that they had to cancel my appointment. When I asked why they were unable to see me that day they said they they were prioritizing regular customers over me because I was a new client. I specially was referred to ******** and asked ... read more

Alexandra H 

on BBB

2 years ago

This place charged me twice refused to refund me after showing my statements. My services cost $95 in total. I was gifted a $50 **** gift card, which I wanted to go towards my purchase, and the balance was supposed to go on my ***** The front desk associate said the **** didnt work. I told her to charge the $95 on my **** and not used the gift card. She ended up charging $95 plus an additional separate charge of $47. After being told the $47 was just pending and would fall off, it ended up being a final charge. I reached out... read more

Joli H 

on BBB

3 years ago

Absolutely disgusted with the professionalism of this establishment. I had a 2:45pm appointment. I was sitting there until 3:18 before ******** finally started to do my feet. The whole time she was constantly on her phone texting. I did not get the full signature pedicure package but was still charged FULL price for services i did not receive. When i went to check out i was extremely frustrated with the experience i was provided. The young lady in the front desk said she would give me a discount for the inconvenience. So ins... read more