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Custom Services

4.4

About this business

Custom Services - Heating, Air Conditioning, & Plumbing is 

Location details

901 S 9th St, Broken Arrow, OK, 74012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.421 reviews
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Jennifer L's profile image
Jennifer L 
5 years ago

Overpriced for part, capacitor, that is $20 even at places such as ****** and *******. They charged $217. When I questioned it he stated that's what it cost him. Then charged $35 because they did not come prepared with the capacitor so had to go get one which they charge the customer. They also didn't even put the air filters in that came with the cleaning services that was the initial call. 

Mindy L's profile image
Mindy L 
5 years ago

I initially left a negative review, as we had our air conditioner serviced today and it didn't work after the technician left, then we were told no one was available to come until tomorrow. After noticing our Google review a technician came right out and fixed it. We appreciate the effort to make it right. 

Jennifer M's profile image
Jennifer M 
5 years ago

Great customer service. Always professional and looking out for our interests. Always capable and thorough. 

Mark B's profile image
Mark B 
6 years ago

I just had a new furnace, A/C unit, and hot water tank installed. Custom Services is awesome. They even filled out the rebate paperwork for me, all I had to do was put my account number on it, sign and date it, and drop it in the mail. Everything about my experience with them was awesome. I highly recommend these folks! 

J Stan P's profile image
J Stan P 
6 years ago

Jeremy and Jonathan made this repair at 7;30 PM on a cold and getting colder night last week. They were professional, knowledgable, polite and efficient. They did their repair work in an expedited manner, cleaned up the work site and were mindful of the location in the house. I was totally satisfied and thankful that Jeremy was the repairman dispatched on my repair job. J Stan P***** 

Russell P.'s profile image
Russell P. 
6 years ago

I had a yearly service agreement, the last tech that was sent didn't even install the filter correctly. Again that's the LAST tech Custom will sent to my house 

Alan L.'s profile image
Alan L. 
6 years ago

I am very impressed with Custom service technician, Andy B*******. Andy thourghly explained the issues with my AC system and serviced the unit in a timely manner. Custom will be my first choice for future servicing needs and Andy will be my requested technician. 

Lori O.'s profile image
Lori O. 
7 years ago

A message left on Sunday was promptly returned Monday morning. Within an hour, a truck was at our door. Jason H.and Cody B. were professional and courteous as well as very quick to find and fix our sewer problem. I would highly recommend Custom Services to anyone who has plumbing, heating, or air conditioning problems. They are the best! 

Clara W.'s profile image
Clara W. 
7 years ago

Chuck Easky was knowledgeable and very friendly. Had an appointment between 8-10 today and he called at 7:30am to let us know he was on his way. Great service with a smile! 

Frequently asked questions about Custom Services

How is Custom Services rated?

Custom Services has a 4.4 star rating with 21 reviews. 

When is Custom Services open?

Custom Services is closed now. It will open at 9:00 a.m. 

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