This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cumberland River Propane
- Business Services
- Springfield, TN
About this business
Location details
4855 Hwy 431 North, Springfield, TN, 37172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great at taking your money, awful at delivering. The office was scheduled three different delivery dates over the last two weeks, we still have no propane.
RecommendedAlways have had great service and friendly customer service.
RUN DON'T WALK away from this company. Called 1/9 for gas was told be right out, called 1/11 same story, called 1/16 again lied to, called 1/19 and supposedly emails were sent out to delivery supervisor and office manager in Springfield and they were to call as soon as they got the emails, guess what, still waiting for the phone call and still no gas.
I have used Cumberland River for years. I have always received excellent customer service from Debra and James. Deliveries have always been timely.
We have been waiting for 2 weeks for out propane. We called in and were told it would be 5 days at 7 days we called and left message at 10 days called and left another message then again at 14 days. What gives???????? I know the snow has caused some delays but you could at least call your customers and let them know something.
Still waiting for refund check. Been waiting since October 2015. Called numerous times. Its now end of January 2016. Things that make you go hmmmm.
What do I think of Cumberland River Propane Gas? I think they're taking advantage of their business status, and the tax credits that come with it, by mailing propane offers to an entire apartment complex! Any company "worth its salt" would check out addresses before they waste everybody's time on frivolous mailings. ANY Mount Vernon Court, White House, TN. address is an apartment and we don't *do* propane!!!!! (If I get another mailing from them, I may report them to the "feds." And please don't hand me that "I bought a mail... read more
Called on the 7th and STILL no propane.
Frequently asked questions about Cumberland River Propane
How is Cumberland River Propane rated?
Cumberland River Propane has a 2.7 star rating with 43 reviews.
When is Cumberland River Propane open?
Cumberland River Propane is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com