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Cumberland River Propane

2.7

About this business

Location details

4855 Hwy 431 North, Springfield, TN, 37172, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.743 reviews
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Kim Partin's profile image
Kim Partin 
recommend  Recommended
4 years ago

Best prices around. Because they have great rates it does take several tries to get a call through and usually it takes 1-2 weeks for delivery but the staff are always super friendly and since propane is our only source of heating I appreciate the lower rates. 

Ulyana Orel's profile image
Ulyana Orel 
4 years ago

Great at taking your money, awful at delivering. The office was scheduled three different delivery dates over the last two weeks, we still have no propane. 

Christi Howton White's profile image
Christi Howton White 
5 years ago

this company has owed me a refund for over 3 MONTHS and the ever so unprofessional clerk Tiffany who took my credit card number for payment manages to tell me she can't help me and she can't reach corporate any better than a customer can?! ... I bet if TIFFANY didn't get her paycheck she could get ahold of someone 🤷 

Steven White's profile image
Steven White 
5 years ago

They are not professional had about 15 to 20% of gas and call to order 100 gallons of course they didn't make it out before I ran out. I called and told them that I've ran out and have five kids in the house and is the coldest time of year and the woman told me it was not her fault that the tank ran out so now I'm trying to get a refund because I have recently switch companies and went to Fortners now they say it could take 3 months before I get my $255 back this place is a joke 

Danny Willis's profile image
Danny Willis 
5 years ago

bring my gas order my gas on DEC 16th 

Angie Clinard Claunch's profile image
Angie Clinard Claunch 
5 years ago

Very good customer service. Have never had problems with delivery. 

Cindy Clark's profile image
Cindy Clark 
6 years ago

Lousy service. My son ordered propane two weeks ago. Still not delivered. Was assured yesterday it would be there today. 

Meagan Brianna Cowles's profile image
Meagan Brianna Cowles 
6 years ago

Very disappointed. Been trying for over a week now to get propane delivered and finally received a call back yesterday, was told someone would contact me to get set up for delivery and still haven’t heard anything. Been without propane, and heat and have an infant in the house. I don’t understand why it’s so hard to contact someone? I’ve now left 4 voicemails on 4 different days. 

Donna Watson Miller's profile image
Donna Watson Miller 
recommend  Recommended
6 years ago

Always have had great service and friendly customer service. 

Frequently asked questions about Cumberland River Propane

How is Cumberland River Propane rated?

Cumberland River Propane has a 2.7 star rating with 43 reviews. 

When is Cumberland River Propane open?

Cumberland River Propane is closed now. It will open at 8:00 a.m. 

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