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Cumberland Chrysler Dodge Jeep Ram
- Car Dealers
- Cookeville, TN
About this business
Location details
1550 Interstate Dr, Cookeville, TN, 38501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
?? My 2023 Dodge Durango SRT 392 Was Damaged While in Zeigler Dodge of Downers Groves Care Then Mishandled I brought my 2023 Dodge Durango SRT 392 to Zeigler Dodge of Downers Grove on August 6, 2025 for warranty work on a low-coolant message and a Rear Right Turn Signal Out warning.They replaced the radiator under warranty but claimed my rear right tail-light assembly was cracked and therefore not covered, quoting over $1,****** walk-around inspection was done when I dropped off the vehicle. I am 100 % sure that crack was no... read more
Dont come here and if you do choose someone other than *** as your service ****** Waited for the same part for over a year and if it wasnt for me constantly calling the dealership I wouldve never heard from them. My truck sat on their lot for months. They never reached out to me for an update and if it wasnt for me randomly deciding to just pick my car up, it would still be on the lot without a word about what is going on.I went to the dealership to request a refund for the part I paid for. ***, the service **** tried to tel... read more
Granger 2 The website showed a sale price for a vehicle. September 29th I asked for an out the door price based on the online price with my own financing and no trade in. The salesman **** **** said no lets wait to see what next months incentives are. They sent me new pricing today 10/1/25 for $3000 dollars more than the website that still shows the sale price. They added $3000 more than my week old preliminary purchase agreement shows. They said the price of one of the last two 2025 models on the lot went up $3000 because o... read more
Our engine died (due to a cam problem many wranglers are having) at under 30,000 miles. I have been in and out of the shop most of the summer (was without a car for 3 months+). The top half of the engine was replaced and garavels admission with out properly connecting the fuel injection. Our car smelled like gasoline and then the engine broke again as a result. I called and called to bring it back in with no response. I finally walked in and demanded an appointment to fix it. They only gave me one after my last post on their... read more
I took my truck to *** Glover in ****** to get it fixed and they have had my truck going on 3 months now and I keep getting the run around when asking for updates, I went and physically looked at my truck to see what they have done and find that they spliced some wires together instead of replacing with a new harness that they charged me for. I contacted my insurance adjuster and he said that is not acceptable and the need to redo it. Mr. ************** you for sharing your concerns. We understand how frustrating this has be... read more
They're definitely not out of business. They're still there at the same location doing their shady business and lying to customers. Save yourself and do not bring your vehicle in there for any repairs. They will lie to your face to get you drop it off and say they have all the parts in stock. Afterwards Will lie that the parts were not the right ones or were faulty and they order new ones that seem to take days if not weeks to come in.
Horrible place to have auto serviced! Drive to another dodge place other than WM!!! Truck dropped off a week ago and still not fixed! Service advisors lazyyyyyy, husband walked in on them with feet propped up! First advisor we had said she quit due to mechanic calling her out her name due to her complaining about time frame taking to fix her auto and nothing done about it by managers! If they treat coworkers bad imagine what will be done to a stranger!!! Now hearing from several others that they will keep your vehicle for we... read more
Brought vehicle for intermittent ignition issue. Diagnostic fee $250. They claimed they found problem. Charge ******* to remedy problem. Stated, auto start interference, suggest I cut $700 auto start wire, in order for things to work. They dont work. Proceed to say different part is faulty. Wants to charge additional $400 plus $400 labor. Jumped to conclusions during diagnostic test has caused this. Has had my car for 18 days. Met with hostility, condescending remarks, gaslighting, poor communication, and lack of empathy. As... read more
I have been in Fixed Operations for 25yrs. This dealership over charges on labor, and charges 50% over retail on parts. Horrible experience, had vehicle "repaired" and was overcharged. Vehicle had to come back less than 50 miles on tow truck 2 days later, and they tried to overcharge for another repair. Service **** would not accept responsibility for overcharged prices and would not accept responsibility for not fixing vehicle correctly the first time. Lied to multiple times that they "tried to call me" but were able to tex... read more
Frequently asked questions about Cumberland Chrysler Dodge Jeep Ram
How is Cumberland Chrysler Dodge Jeep Ram rated?
Cumberland Chrysler Dodge Jeep Ram has a 4.7 star rating with 1,242 reviews.
When is Cumberland Chrysler Dodge Jeep Ram open?
Cumberland Chrysler Dodge Jeep Ram is open now. It will close at 6:00 p.m.
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