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Culvers

4.2

About this business

We have 2 locations: 2994 N. Water & 4850 east Aldi Dr. Step into a Culver's and you'll experience fresh, delicious food served with a great big side of friendly smiles and warm hospitality. That's what it means to be Culverized. Our signature Butter Burger is made from fresh, never frozen, 100% U.S. raised beef and seared on a hot grill to seal in that juicy flavor. Our mouth-watering menu also features 45 other palate-pleasing items for you to sink your teeth into including crisp. 

Location details

2994 N Water St, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,195 reviews
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Kristi Walston's profile image
Kristi Walston 
4 years ago

They screwed us out of a spicy chicken sandwich, daughter went back to get it. We spent 60 dollars with them and then they wanna argue over a 6.00 sandwich. Said the only way they would replace or fill the order of the sandwich missing is if we brought the whole order back for them to check it. I'm not taking food away from my 3 and 6 year old over one sandwich, also I'm not bringing a whole order back for you to check so it all sets in gets cold so had I done that then u would not only be replacing my one sandwich I would h... read more

Matt Rickey's profile image
Matt Rickey 
4 years ago

Culvers! Normally, I would recommend. However! on 06/18, I ordered the sourdough melt, double, with grilled onions, pickle and mustard. Yum...usually. I got it, drove home, unwrapped. This is what I got. A single with correct ingredient. Evidently the preparer realized his or her mistake. He or she tore the sandwich in half and flopped the burger onto the other half. Then wrapped it as a supposedly whole sandwich, along with the gommy remnants of the bread of the other half of the sandwich. Inexcusable! Kinda ruined my day. ... read more

Brad Stanton's profile image
Brad Stanton 
5 years ago

Instantly rude as soon as I pulled up to the speaker. I didn’t order, I left. Never going back. Will tell everyone I know to avoid the place. I will be looking up any others under the same franchise, they won’t get my business either. 

Tiffany Stanton's profile image
Tiffany Stanton 
5 years ago

One of the rudest places in Decatur. They act like they are doing you a favor taking your order. We left without completing the order. Will not be back. There are too many fast food places to be treated like that. 

Tracy Baum's profile image
Tracy Baum 
5 years ago

For at least the last year the service is poor. Orders are often incorrect. Some employees seem to be slacking. Tonight the drive through was packed so we went inside. A lady from the drive up came in and said she’s been waiting 20 minutes for her food. Many people were seated and almost all of them were waiting on their food. The service was not impressive although one male employee that I encounter often here is always pleasant and a hard worker. As a business owner I would want to know that my employees were not making a ... read more

Michelle Stivers King's profile image
Michelle Stivers King 
5 years ago

Personally I would not recommend this Culver’s , unless you go inside . With that being said .... after tonight will be driving to Mt. Zion only. Macon County Health Department needs to pay them a visit sounds like . Last I checked you are suppose to throw expired food out not serve paying customers that garbage . 🤮 

Linda B Buchen's profile image
Linda B Buchen 
5 years ago

Good service and friendly. 

Brandi Dyson's profile image
Brandi Dyson 
6 years ago

Staff was very friendly and food was delicious 

Theresa Johnson's profile image
Theresa Johnson 
recommend  Recommended
6 years ago

not bad if you go in.... the drive thru always messes up my order. I went there last week and they messed up my order after they forgot we were waiting for it.. 30 min wait. they did give me a free meal coupon.tonight I used that free coupon and they got that order wrong too.. they never remember to put the fries in the bag.... and my sandwich was wrong this time... I'm done with the drive thru. 

Frequently asked questions about Culvers

How is Culvers rated?

Culvers has a 4.2 star rating with 1,195 reviews. 

When is Culvers open?

Culvers is closed now. It will open tomorrow at 9:00 a.m. 

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