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Ace Hardware is committed to being the Helpful Place for hardware, plumbing, tools, grills, garden and more by offering our customers knowledgeable advice, helpful service and quality products - Hardware Store, Hardware, Paint Store, Paint Color Match, Hand & Power Tools, Grills, Lawn & Garden -
5429 Sepulveda Blvd, Los Angeles, CA, 90230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Just went to pick up a remote and the owner Sam, who I spoke to over the phone when I got there was extremely rude when I asked him another question about a cleaning product he remarked “do I have to tell you twice”. I was shocked by his response when asking about a product, I would not shop here. Please go to a different ace where the owner actually appreciates the people who shop there.
Horrible customer service. The store owner called my mother earlier this week to let her know the grill she’d ordered had come in. When we arrived at the store, the owner said the order had been cancelled, although the grill was at the store! When my mother asked who had cancelled the order, the store owner became irate. He shouted at her in front of other customers. Don’t bother with this place. There are better ACE hardware stores in El Segundo and Pico-Robertson.
I just walked into this hardware store to buy some materials. As soon as I entered, the salesperson gave me a suspicious look and told me to take off my backpack and leave it at the register, as if I was about to steal something. This is absolutely outrageous. It’s an insult. Especially considering that other customers were walking around with bags, yet I was singled out. Even if you don’t like someone, you should never say something like that to a customer—you should just discreetly keep an eye on them if necessary.
Great selection but crappy customer service. Been shopping here for the last 20 years and the store itself is truly a gem. You can find almost any bolt and nut you need without having to order and wait. Only downside is customer service is very bad. They are all very knowledgeable but don't seem to want to help much. They're all older crabby men who always have attitude. The owner is not much different...Indian guy who thinks he is doing the neighborhood a favor by being open. Besides the bad attitude (which I've grown accus... read more
Culver City Industrl Hardware has a 4.4 star rating with 322 reviews.
Culver City Industrl Hardware is open now. It will close at 6:00 p.m.
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