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Culligan Water Conditioning of Lansing, Mi

4.9

About this business

Sales - Service - Installation - Better drinking water for your home or office 

Location details

3460 Dunckel Rd, Lansing, ND, 48911, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to Midnight
SunClosed
4.930 reviews
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Steve Hackett's profile image
Steve Hackett 
6 years ago

Non existent customer support. Continued neglect by anyone. Impossible for a service call. Totally inept in providing anything resembling adequate customer service. 

Business response:

Mr. Hackett, Thank you for alerting us to the problem you have been having with our customer service department. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' service concerns very quickly, so what you have experienced is inexcusable. I have put a credit on your Culligan account for all your troubles. We appreciate your business and will do everything we can to serve your needs better in the future. I wish you an enjoyable Thanksgiving! Courtney Burg... read more

Lynda Farquhar's profile image
Lynda Farquhar 
recommend  Recommended
6 years ago

Culligan has provided us with excellent water quality for years. I appreciate Chris chatting when he drops off salt. You can trust them in your home. Lyn 

Emmitt Omar's profile image
Emmitt Omar 
recommend  Recommended
6 years ago

We were moving from our longtime home to a condo and inherited a Culligan Soft Water unit. We decided to keep it to give it a try. I called Culligan and got Courtney on the phone and from there it has been great working with these fine folks. Our service rep came out and checked the unit as promised and even remembered to bring us some salt. The machine is now checked and cleared, and loaded with salt. Thanks Culligan for such great service in a trying time. 

Judy Walgren's profile image
Judy Walgren 
recommend  Recommended
6 years ago

Culligan Water of Lansing has AMAZING customer service! I am new to water softeners and they made the whole process so easy to understand. Now to get a water filter next! 

Richard Dombrowski's profile image
Richard Dombrowski 
6 years ago

I have used Culligan of Lansing in my office for myself and my clients for more than ten years. I have never had a complaint about service or delivery. The staff are polite and willing to respond to my need for quicker deliveries when I need more water earlier than expected. They have my highest rating. 

Business response:

Thank You 

Sablain Sorenson's profile image
Sablain Sorenson 
7 years ago

Thanks for the great customer service. When I expressed concerns about the previous water dispenser, you replaced it and the driver went so far as to draw an illustration of how to change the water bottles! We laminated his drawing and attached it to the dispenser so that staff will not over think or complicate a simple step:>) Thanks again for the great water and service!!!! 

Business response:

Thanks for the 5 star review. 

Deb Hunt's profile image
Deb Hunt 
7 years ago

Business response:

Thanks for your review! 

Kay DeWaelsche McKinnon's profile image
Kay DeWaelsche McKinnon 
7 years ago

We have absolutely horrible water where we live and when we did major renovations to our home years ago, we wanted to make sure that we also were going to have the best water we could. Culligan offered us the solution and after many many years, they have maintained our system to our complete satisfaction. Even if we aren't having problems, I still have the tech come out to do a check & tuneup. I love Culligan!! 

Business response:

Thanks for your review! We appreciate your business! 

Denise Reinhart's profile image
Denise Reinhart 
7 years ago

Exceptional service and greatly appreciate the Gulligan man taking the salt to the basement and putting it in the water softener. 

Business response:

Thanks for your review and like! 

Frequently asked questions about Culligan Water Conditioning of Lansing, Mi

How is Culligan Water Conditioning of Lansing, Mi rated?

Culligan Water Conditioning of Lansing, Mi has a 4.9 star rating with 30 reviews. 

When is Culligan Water Conditioning of Lansing, Mi open?

Culligan Water Conditioning of Lansing, Mi is closed now. It will open tomorrow at 7:30 a.m. 

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