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Crystal Motor Cars
- Auto Repair
- Weeki Wachee, FL
About this business
Location details
14358 Cortez Blvd, Weeki Wachee, FL, 34613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Recommendedeverything great people great quality vehicle the customer service is awesome . the sales associates are top notch just an all-around great experience
Business response:
Tim thank you for the positive feedback. If there is anything we can do for you please let us know.
Your service department is the worst. Our last bad experience was 2 months ago, after we took our car to your location for a transmition repair. You charged us over $2000 for the service, we came back 4 month later for the same problem, you did not want warrantee your own work on top you wanted to charge us for the check up. Finally we took it to several other mechanics from different dealerships and all of them told us the same, who did the transmition repair before damage the flexplate. As a prove we have the part with the... read more
Business response:
Jessica thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (352) 597-1265 to discuss your concerns, as your satisfaction is of utmost importance to us.
Darrin in service is exceptional. Great experience for a change.
Business response:
Dan thank you for sharing your experience with Darrin in our service department. If there is anything we can do for you in the future please let us know.
Great work through the service department! Prioritised what needed to be addressed and what to expect in the future.
Feb of 2017 we bought a new challenger from you. In less then 2 years and 18000 miles a piece of plastic is cutting through the side of the driver seat. I was told that that is normal wear and tear from your service manager I seen him twice about this with no help he took some photos and sent them off not covered under the warranty is what I was told. I talked to corporate and I felt like they just blew me off. Not a happy camper.
I just bought a car here with Todd Needles on Saturday! What an amazing experience we had! He was so fast, efficient and helpful! I was in a very rough spot with just having my old car break down and I am so glad I went there and he was able to make the experience completely stress free! I highly recommend going here and visiting Todd for any help you might need finding a new car!
My first visit was not the best experience but I decided to give them a second chance and I'm so glad I did. Dana was the best along with management who worked with me the entire way. I will be back and I will recommend Crystal Dodge and Jeep in Brooksville to anyone I know looking for a vehicle. To anyone looking for a new or used vehicle give them a shot. You won't be sorry. Thank you Dana and everyone who helped me with my new Jeep. I love it! You have a customerv for life that will definitely be back when I'm ready for a... read more
I am not sure where to start. I just purchased a vehicle late August. A well kept one owner Dodge Grand Caravan. I was having issues with it down shifting while driving being a Friday I was advised to wait til Monday to have it towed in. I parked the van in my garage all weekend. Monday morning I had it towed in got a call from Jeff confirming as to what it was doing. Was advised he’d have the Technician get it in as soon as he could and it would be $109.95 to start. I unders... Continue Reading
Business response:
Stacy thank you for your feedback. We would like to apologize for your recent experience with our service department. Please contact us at your earliest convenience to rectify the situation 352-597-1265.
Bill and Keith were fantastic this is our 2nd purchase and they are great would definitely recommend they go above and beyond thank you
Frequently asked questions about Crystal Motor Cars
How is Crystal Motor Cars rated?
Crystal Motor Cars has a 4 star rating with 217 reviews.
When is Crystal Motor Cars open?
Crystal Motor Cars is open now. It will close at 8:00 p.m.
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