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Crystal House
- Apartments
- Arlington, VA
About this business
Welcome home to Crystal House. Situated in Crystal City at National Landing, our community offers studio, one, two, and three-bedroom apartments offering fully renovated amenities and stylish apartments available now. Live in the heart of our vibrant city and enjoy everyday access to the capital. As a resident of our community, you’ll live right down the street from Crystal City Metro Station for an easy commute. Inside your home, enjoy a bright and modern floor plan, complete with an in-home washer and dryer and a top-of-th... read more
Location details
1900 S Eads St, Arlington, VA, 22202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 1:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Excellent Service Crystal House was my home from 12/17 - 2/22. My overall experience living on the property was great. Management was very responsive addressing issues as they came up. Jade in the leasing office went above and beyond to assist with my move out of state. I would not hesitate to advise anyone to move to Crystal House.
Business response:
We truly appreciate your 5-star recommendation! Thank you for taking the time to let us know how helpful Jade and the rest of our team have been during your four-year stay in our community. We will miss seeing you around and wish you all the best as you move on to new places.
Not worth the increased rent prices, spineless management With JBG Smith taking over Crystal House in 2021, this property has gone from being just about worth the rent they were charging before to absolutely avoid this property. The rent prices have increased significantly, but the services you receive have decreased. The complex has an issue with bugs, specifically German cockroaches. The maintenance team is incapable of understand let alone fixing most issues (they didn’t understand that the thermostat that was installed i... read more
Business response:
Thank you for taking the time to share your feedback with us. We are committed to making our community the best it can be, and we would value an opportunity to address your concerns in detail. Could you please email us at PM_CrystalHouse@jbgsmith.com when you have a moment? We look forward to connecting and working to restore your satisfaction.
ROACHES, ROACHES, ROACHES Love the location, but roaches were everywhere. This is an old property built in 1963. Rent cannot be this high if you have roaches running around the way they do. Do NOT rely on exterminator. Get traps, the bomb, sticky substance..or whatever it is to combat them.
Don't Move Here I have lived here 5 years and am moving out once my lease is up. This place has really gone downhill over the last 1-2 years. There are pests everywhere. It is impossible to get in touch with leasing or maintenance for general apartment problems. When something fails, such as an appliance or a leak in the bathroom, it takes weeks for anyone to respond. Then, they will enter your apartment to "fix it" without notice or approval multiple times, but the issue does not get resolved. Incredibly over-priced both fo... read more
Just meh, would not live here again. I’ve lived here for 2 years and these are my main complaints: 1.) No air conditioning. The building is set up that you cannot switch between heat and a/c yourself. Management always waits until my apartment is regularly in the high 70s to low 80s before they switch from heat to air conditioning. I recommend investing in some really nice fans. 2.) Cockroaches. 2018 was by far the worst year, but it was a little better in 2019. 3.) Cigarette smoke. This is a smoking community so PEOPLE SMOK... read more
Do not recommend. Seriously live anywhere else. Save yourself the disgusting apartment and rude management.
Nice Location but Terrible Roaches We moved in 9 months ago and loved the size of the apt and it's location to public transport. After a few months we started noticing an occassional roach. We killed them ourselves at first but when they started coming more consistently we asked maintenance for the exterminator. Here we are 3 months later, still receiving weekly exterminations and still getting roaches daily (kitchen, bedroom closet & bathroom sink). The leasing office swore no one else was having issues but the exterminator... read more
Your money is better spent elsewhere! How to sum up my time at Crystal House? I would first say save your money and don't let the lipstick on this pig fool you. The pool is pretty much the only redeeming quality I can find at this property. In 12 months of living at Crystal House, I've had 11 maintenance requests. Mind you not for changing a light bulb but serious issues like on the hottest day of the year having no A/C. Then there's the awesome experience of coming home to the ceiling in my bathroom fallen into my tub and w... read more
Poor Management with constant problems and Rent hikes! I've lived here for several years but am moving out when the lease ends this year. After living here for over 3 years, they are raising our rent by over $200 this year, which is about a 15% raise for us. I liked the apartment when I first moved in, but management changed and it's gotten worse. Now they're constantly doing renovations on vacated apartments, at one point when they were renovating next door I thought all the dishes from my cupboards were about the fall off ... read more
Frequently asked questions about Crystal House
How is Crystal House rated?
Crystal House has a 2 star rating with 24 reviews.
When is Crystal House open?
Crystal House is open now. It will close at 6:00 p.m.
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