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Crown Lexus
- Car Dealers
- Ontario, CA
About this business
Visit Crown Lexus for a luxury sales & service experience second to none. Our scenic, four-acre facility showcases hundreds of new and pre-owned models with a clear, upfront Sonic Price – so you can spend less and drive more. We have finance experts on hand to navigate the process for you and answer any questions along the way. It's a fully transparent sales process that puts you in the driver's seat, and that's just the beginning. Our Service Center is an Elite of Lexus Winner for 10 consecutive years and running. We ... read more
Location details
1125 Kettering Dr, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
On March 18, 2024, I went to Crown Lexus car dealer located at ************************************, and was assisted by ************************************* (sales consultant). I told her that I was looking for some preventative service for the maintenance of my 2019 **** Edge Titanium with ******* miles. I felt deceived by ************************************* (sales consultant) and bad information about the contract. , I also reminded of her mistake in writing my initial without my authorization, and requested to termina... read more
They will try to sell you a BS warranty that is already covered by the factory warranty. They also charge a BS $995 lease buyout fee that other Lexus dealerships do not charge. Also, Eugene G****** is a terrible salesperson. He was condescending and does not know how to respectfully talk to a customer. He would start all conversations with fellow co workers by saying “be careful, this guy is extremely mad”, kept telling me I was trying to be an “exception” from every other customer instead of answering my questions, would on... read more
This is either a scam dealership or they just don’t know what they're doing. I attempted to purchase a NX 450 at full MSRP. I decided to purchase the car via Lexus’s Monogram program but was talked out of it, first red flag. They ran a credit check and I put down a deposit via credit card and waited for the car to come in, when the car arrived, I was called and mailed the paperwork. I was going to pay for the car in full with a cashiers check but they made me fill out a credit application anyway, they said this was in case t... read more
Crown Lexus is running a scam on extended warranties. I purchased a new 5-year 100,000 mile plan in Dec of 2018 Crown Lexus is now refusing to honor said plan, stating the plan starting months before I purchased the car. Question everyone needs to ask themselves. Who would agree to purchase a plan that is in effect months before your purchase of a car? Not anyone in their right mind! CERTAINLY NOT ME! We all know that when you are purchasing a car, they put documents in front of you to sign. This was a new plan, as explained... read more
Staff in crown Lexus sales department are rude, arrogant & unfriendly. I got the bad vibes as soon as I walked in that dealership. Not helpful & unfriendly. Extremely lacking in customer service area. I will never ever step on this place again neither would I recommend it to someone.
On Saturday 2/8/20 I test drove a 2016 used Corvette at Crown Lexus in Ontario, CA. The sales person was very professional and I felt good about him and the vehicle so I asked if I could put a deposit on the vehicle to hold it, he said no we can't hold the vehicle, which I thought was strange. After the test drive one of the Sales Managers introduced himself and I informed him that I would make a decision by Sunday 2/9/20 and that I needed to transfer money for the down payment. On Sunday I requested from the Sales Manager a... read more
Frequently asked questions about Crown Lexus
How is Crown Lexus rated?
Crown Lexus has a 4.6 star rating with 3,517 reviews.
When is Crown Lexus open?
Crown Lexus is closed now. It will open tomorrow at 9:00 a.m.
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