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Crown Boiler Co

2.9

About this business

Founded in 1949 as Crown Industries, Crown Boiler is a family owned and operated company that initially began by assembling heating equipment and distributing heating products throughout the northeastern United States. It has since grown to become a national company that supplies hydronic boilers through a network of regional warehouses. The company offers several products that include gas and oil warm air furnaces, air conditioners, hydronic air handlers and indirect water heaters. Crown has established a marketing network ... read more

Location details

3633 I St, Philadelphia, PA, 19134, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.934 reviews
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scott crossman's profile image
scott crossman 
on Google
5 months ago

The Crown Boiler we purchased is junk, it started to leak water from the cast iron heat exchanger 6.5 years after purchasing it. I filed a claim online 5/1/2023 and it went no where. So I had the installer file it with the Plumbing Wearhouse summer of 2024 and Crown denied the warranty on the covered heat exchanger saying the water we use caused it to fail !!! Without coming to my home or testing my water!!! They never had any intentions on honoring their advertised warranty. The prior boiler was close to 50 years old before... read more

LUIGI ALBARELLA's profile image
LUIGI ALBARELLA 
on Google
8 months ago

I installed 2 steam boilers in my house in 2014. Both of them have developed leaks on the top and are rusted everywhere. These are junk!! Totally garbage. Except for the pretty red paint they and the customer service that won't pick up the phone other than to play a recording that i need to call a plumber. No kidding! Stay away from these pieces of garbage!! 

MW Beau's profile image
MW Beau 
on Google
11 months ago

We installed 2x new Crown steam boilers in our rental property in September of 2013, the first one failed and needed replacement in 2021, the second failed earlier this year and also needs replacement. The previous boilers were from the 1950’s and we replaced them solely for efficiency, they still worked fine. Despite a claimed 12 year warranty, Crown has refused to back up their product, utterly disgusted with this company and its products. 

Nate Davis's profile image
Nate Davis 
on Google
a year ago

Molly provided excellent customer service over the phone, hope to do a lot of business with CBW! 

Joseph Goodrow's profile image
Joseph Goodrow 
on Google
a year ago

I had to read the reviews to make sure it wasn't just me. Crown is garbage, and there warranty isn't worth the paper it's on. 

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Frequently asked questions about Crown Boiler Co

How is Crown Boiler Co rated?

Crown Boiler Co has a 2.9 star rating with 34 reviews. 

When is Crown Boiler Co open?

Crown Boiler Co is closed now. It will open tomorrow at 8:00 a.m. 

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