This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
CrossCountry Mortgage, LLC
- Finance
- Burlington, NC
About this business
CrossCountry Mortgage, Inc. is a nationwide lender with a strong local presence. We offer a variety of home purchase loans and refinance options to satisfy every unique financing need
Location details
& 119, 2280 S Church St Suite 204, Office 117, Burlington, NC, 27215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This business has been calling me over and over and over! I love the company I have my mortgage in, I DO NOT NEED this Cross Country calling me!!!! Please stop calling me!!
The post loan rating for customer service would less than 1 star if I could. It’s worse than dealing with a used car lot! When you call the answer is going to be what creates the least amount of work for whoever is answering the phone. God forbid you have any bank issues and a payment doesn’t clear in time. You will have to pay loan payments by cashiers check or western union for life of the loan
Review is directly related to ******** *****. For 3 months we have been asking her to correct mistakes made by her. She called us weeks before we closed and told us we would be closing and getting keys the following day. She obviously has no clue why she is doing since we didn’t get keys for another 3 weeks and had to find a hotel for the next 3 weeks to live in. She also took it upon herself to add two different home owners insurance police’s which we never agreed to. So now one of the is coming after us for non payment whe... read more
I must say Peter C and his team in cross country mortgage is very helpful when it was time to buy my first home. He was very patient he explained everything In detail. I am very thankful to them. If you are looking for a mortgage company please use Cross County mortgage speak to Peter C.
Representatives you speak with following a death of the loan holder have no clue what they are even talking about . I spoke to 3 different people and finally some help from the last representative. Get your employees some better training it’s worst enough dealing with a death but working with people who have no idea the process and what you need to submit make the process worst . O/10 don’t recommend this company
If there was one house left in the world and I had a chance to buy it, and I was told “the house is yours. Your lending company is going to be Cross Country Mortgage” I would rather go outside and find me and my family a nice cardboard box and some blankets to live in!! They really need to make 0 stars an option for this “business”. After being told I can do a loan deferment so I can rent the house out (I’m military and was moved on orders and my previous command was on on deployment) i called monthly just to be told that it... read more
Juanita B I signed up with Cross Country Mortgage and gave my phone number I then decided to go with another Mortgage company and I opted out from sales calls, well that didn't work because since July 5th, 2023 they been calling morning , noon, and night, I block the number but Cross Mortgage calls from another number. I even called Customer Service the lady said she has opt my number out from their call list but this company is still calling and harrassing me almost every day now and I want it to stop! I'm recommending fami... read more
I was working with an agent who was professional & courteous on a pre qualification for a home loan. When I contacted the home office with a question I was greeted by a woman with a bad attitude and was disconnected. When I called back she scolded me for hanging up on her! I'm glad I got this red flag and I decided to go with my bank.
I was working with Chad ***** to refinancing our home. The first appraisal was done and a note was made indicating a couple of exterior repairs needed to be made. When I brought this up to Chad on our 3/2/23 e-mail ("I saw the items that she mentioned but didn't know that the loan was contingent upon those being fixed right away, That is one of the things we were hoping to get cash back for. However, I will see about getting these fixed.", he replied "We don’t need anything fixed. File is already in processing and will be su... read more
Frequently asked questions about CrossCountry Mortgage, LLC
How is CrossCountry Mortgage, LLC rated?
CrossCountry Mortgage, LLC has a 1.4 star rating with 180 reviews.
When is CrossCountry Mortgage, LLC open?
CrossCountry Mortgage, LLC is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com