This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Cross County Pool Service
- Fireplace Services
- Groesbeck, OH
About this business
This company offers swimming pool service & supplies.
Location details
2848 Springdale Rd, Groesbeck, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What ever happened to Customer Service? We called CCPS originally 4 years ago. They came out to fix a problem, left, and the next day the problem continued. Last year, we called them out again to fix the problem they originally were supposed to fix. They supposively fixed it. Then again this year we had to call them back out. We once again paid for the problem to be corrected. And, again, we have bubbles coming thru the jets. I asked them to come and look at it again, and they were going to charge us, yet again. They should ... read more
Good service I contracted CCP to open my pool this year and was very satisfied with their service. Staff was friendly. Two weeks later the pool developed Algae. They tested the pool and found that the potassium levels were very high. I purchased a product and it worked great. The owner personally called me back to make sure I was happy. Thanks CCP.
No Customer Service! CCP installed a new liner in my pool in Oct. 2008. They also closed the pool for the winter. When we uncovered our pool in May, we discovered the new liner had come loose. We called CCP and they sent someone in a few days. When I came home from work the guys were still there & they had actually talked with my husband. Nothing was said about any problems.I could see that something was wrong with the liner because the tiles around the top edge of the pool didnât line up. I found there was a patch applied... read more
They are lousy at customer relations My experience with Cross County Pools is that they, not the customer, are always right. The bottom line for them is the almighty dollar. I will NEVER use them again and have told everyone I know with a pool to avoid them also.
Horrible!!!! Stay Away!!!!! I used Cross County Service to close my pool for a few years and had a few problems that they never wanted to correct after making. The thing that made me never want to use them again though was when I called them to repair a leak in my pipe, coming out of my filter. They broke another pipe while fixing the one that was leaking and charged me an outrageous price to make the repairs. They said that all the pipes needed to be replaced anyway, which was false. I went ahead and paid them to do it anyw... read more
Owner doesn't know meaning of customer service Initailly I had good experiences with Cross County Pools. I came into their store years ago when they were new & then started using them for all my pool service needs. The lady that used to run the store & I think she does billing also, is very pleasant, knowledgeable & very helpful. She knows alot & can find out whatever she doesn't know very quickly. The other store people are nice & helpful too, but the owner is an A-1 A-hole!! He is VERY rude & disrespectful, I have heard hi... read more
Great Service Our experience this summjer with Cross County Pool Service has been great. The old filter had failed in the midst of a hot spell. The service department was on the job the day after the request and made the new installation. We were back in service within one work day. On another occasion, there was a large tear in the liner. They came out the same day and had it repaired within a couple of hours. Their service charges are very reasonable for the quality of service they provide.
pool knowlege depends who you talk to theres a girl & older guy in the store that are very friendly & knowlegeable, but the 2 high school kids, dont know squat & should not be giving out pool advise! that is 1 reason i stopped goin to leslies, they act like you are interrupting something or putting them out to ask a question & when they do anser you cant hear or understand them! they dont know much of anything to do with pools. one kid told my Ph was low & i need to add a whole big bucket of soda ash.i thot that seem like to... read more
Talk about professional! This crew is fabulous! We used another pool service upon moving into our new house last summer and also asked around at some of the local pool supply stores for referrals. We were unhappy with the first crew that had been maintaining the pool previously. They seemed to just assume that we should use them and were difficult to reach by phone and we always felt rushed. However, when we had a winter freeze problem arise we contacted CCPS at a friend's recommendation and they saved us from some seriuos d... read more
Frequently asked questions about Cross County Pool Service
How is Cross County Pool Service rated?
Cross County Pool Service has a 2.5 star rating with 23 reviews.
When is Cross County Pool Service open?
Cross County Pool Service is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com