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1175 Weber St E, Kitchener, ON, N2A 1C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Highly unprofessional in their service. They will charge you for diagnostics regardless of fixing the issue. They declined to replace and correct the check engine light problem on my car inspite of the car being under warranty by Volkswagen. Stay away from them. Period.
Treated like a human, every one more than willing to help. It was my first time there so I didn't know what to do. Everyone was helpful, thank you
0 star for the service department, they didn't listen to my concern and talked to me badly
Wonderful service staff!!
I had an excellent experience at VW thanks to John Hughes and Peter from service desk. John, the manager, went above and beyond—he actually sat in the car with me and went for a test drive to personally confirm the issue that the mechanic wasn’t able to detect. His hands-on approach and genuine effort to understand the problem made a huge difference. Peter, the service intake advisor, was also incredibly patient and kind throughout the process. He listened carefully, kept me informed, and made sure I felt supported the whol... read more
Crosby Volkswagen has a 4.7 star rating with 1,248 reviews.
Crosby Volkswagen is closed now. It will open tomorrow at 9:00 a.m.
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