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Crestwood Appliance Repair

3.7

About this business

Service Overview At Crestwood Appliance you get the finest in service, price and warranty. With more than 30 years of experience repairing appliances we can tell what's wrong by just looking and listening to the problem many times. We will give you a repair estimate for free and you will see our pricing is tough to beat! We guarantee all of our work for one year against defects in materials and workmanship. A combination you wont find in other Service Centers. 

Location details

9979 Watson Rd, Crestwood, MO, 63126, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7107 reviews
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RBright's profile image
15 years ago

Straight Shooters - Expert Craftsmen – The experience at Crestwood Appliance to some I am sure can be frustrating as they don't mix words regarding your situation. This, in my opinion, comes from the desire of trying to create execellent customer service RESULTS - sometimes not always excellent delivery of the news. If you want a top notch professional to assess your problem you have gone to the right place with Crestwood Appliance Repair. A quick assessment of my espresso maker gave me a $10 answer that WORKED and the advic... read more

grace denton's profile image
grace denton 
15 years ago

Awful Service and Worse Customer Service – The lady I clean for paid $800 for a Perfect vacuum cleaner that was junk. Brought it in after using it once. They were rude (the owners son) talked to you like you were stupid. Anyway, every week, it didn't run when I came to clean, brought it up there and they never fixed it, refused to refund her monies. Am going through the manufacturer right now to get something accomplished. I suggest you don't use them for anything. One week, they taped the electric connection with electrical... read more

DD9's profile image
15 years ago

Steve worked tirelessly... – ...with KitchenAid to replace my mixer. When he opened it up for adjustment, he saw damage that simply shouldn't have happened. After many phone calls (over several days) between him, me, and various departments at the manufacturer, KitchenAid resolved the problem, saving me hundreds of dollars. Thanks to his time and effort, I'm back to making bread--and not a penny out of my pocket. Many thanks! 

stanmans's profile image
stanmans 
15 years ago

POOR CUSTOMER RELATIONS – I would never recommend this bustiness to anyone for anything. The owner is abrasive, rude and nasty. I dont see how they have stayed in business this long based on how they treat their customers.. he owner seems to have a chip on his shoulder and is not accomidating or nice. If I could give no stars, I would. 

stlgirl668's profile image
stlgirl668 
16 years ago

Crestwood Appliance, Very friendly! – This store was recommended to me by my mom. She had gone there a few years ago to get a part for a small appliance . After researching the location, I began reading some of the reviews here. I'll have to admit that I was a bit nervous to go! I went anyway and was pleasantly surprised by my experience. The gentleman was extremely helpful and very kind. I live within a few miles of Crestwood Appliance and I will definitely use them in the future. I recommend this store to anyone in the St.... read more

betlejuice's profile image
betlejuice 
16 years ago

Great Service!!! – I had an excellent experience with the service of my washer. John was extremely nice and very knowledable. I would highly reccommend them to anyone I know. I don't know what the other reviewers are talking about. John was honest with me from the beginning and l felt confident that the problem was fixed and I was not taken advantage of. Thanks John!!! 

ann828bell's profile image
ann828bell 
16 years ago

Like a Sienfeld Episode experience – I've read the other reviews and there is truth in them for sure. This is a father and son team and I can't remember which of the two seems like he is a cousin to the "Soup Natsi" episode on Sienfeld - dad or son, but congeniality is not their strong suit. Perhaps if ya know this going in you won't be so offended. Maybe these guys grew up in the streets of New York City were rudeness is expected, accepted and considered normal. However, they are about the only guys in town that can fix ele... read more

5963's profile image
17 years ago

crestwood appliance repair – I just wanted to take a minute to thank crestwood appliance again for the excellent job they did in repairing our exhaust fan. I reinstalled it in the wall and it works better than ever. It looks wonderful too! thank you also for the free can of sterlings lube and taking the time to let me know how to use it! I really appreciate it. THANK GOD thee are experts like you still around that do quality work and are honest. a rare combination in our world today. I would and will recommed your business a... read more

david_c's profile image
18 years ago

HOSTILE OWNER, WOULD RATHER GO WITHOUT THAN BUY HERE!!! – This is the first time I have ever rated a store, but the rude, childish and disrespectful behavior of the owner of this store was so outlandish that I had to say something. I was travelling to the St. Louis area on business and needed to get new foils and razors for my braun shaver. After driving 20 minutes to get to the facility, I found the parking lot deserted, the store devoid of customers, and the store itself to be cluttered and unkempt. I asked the man for a r... read more

Frequently asked questions about Crestwood Appliance Repair

How is Crestwood Appliance Repair rated?

Crestwood Appliance Repair has a 3.7 star rating with 107 reviews. 

When is Crestwood Appliance Repair open?

Crestwood Appliance Repair is closed now. It will open tomorrow at 8:30 a.m. 

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