Credit Union 1's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Credit Union 1

4.6

About this business

This company offers savings and checking accounts, loans and credit including mortgages, auto loans, personal loans, student loans, and insurance protection. They also offer investment services including insurance protection, and individual retirement accounts. 

Location details

9441 South Kedzie Avenue, Evergreen Park, IL, 60805, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6442 reviews
Select a rating
Audra W's profile image
Audra W 
a year ago

I am very dissatisfied with this credit union, they don't stand by their word and their customer service reps don't know how to speak to the customers on a professional level. I am not going into details, but when does putting the customer first becomes a priority? I honestly don't believe that when people work hard for their money and entrust institution like these to lookout for them, the service should be investigated thoroughly before reversing charges to the customer and not the merchant. It should never be that we feel... read more

earl b's profile image
earl b 
a year ago

“I am very thankful for Shaneice C*******, she was very professional, responsive and honest assistance with the whole loan process from beginning to end. she made herself available to me via any method of my choice - email, business phone or cell phone, which I appreciated and took advantage of it. The service and personal attention I received from Shaneice was exceptional and beyond what I was expecting! Her knowledge of the local and national market and her commitment in finding me the best rate and term helped me in my se... read more

Maite S's profile image
Maite S 
a year ago

Unwavering Support in Trying Times In a period of unease, declaring bankruptcy in the wake of COVID-19, Jill J******** emerged as my beacon of steadfast support. Her role as a Paralegal with Credit Union 1 transcended mere professional assistance; she provided a compassionate touch, turning an arduous journey into one filled with understanding and ease. Jill didn’t just guide me through the complex intricacies of financial rebuilding. Her boundless knowledge and patient demeanor enabled me to navigate through each stage with... read more

Megan W's profile image
Megan W 
a year ago

Antonese E**** was a pleasure to work with. She processed our auto loan documents quickly and efficiently. She was also quick to respond to my many questions and helped guide me through the loan process. I would highly recommend her and Credit Union 1. 

Amadou B's profile image
Amadou B 
a year ago

It was a great experience working with Shaneice C******* to secure a personal loan. She has been very helpful I will recommend her to my friends and relatives who are looking for a personal loan from credit union 1 

Joel N's profile image
Joel N 
a year ago

I thoroughly enjoyed working with Shaniece C*******. She made sure I had everything I needed . She communicated very well making my process of buying a car easy . I also wanna Lisa at the branch at the Credit Union 1 location in Decatur . I will definitely choose you guys to work with again. Outstanding work you guys I appreciate you . 

Bertha W's profile image
Bertha W 
a year ago

Violet has been very helpful in every step of our transaction we are so glad she was appointed to help us 

Danielle C's profile image
Danielle C 
a year ago

Ms Antonese E**** did a wonderful job at walking me through the process of securing a personal loan with Credit union 1. She gave me different options and re-reviewed terms with me so that I was well informed and was able to make the best decisions . Dani 

Lisa V's profile image
Lisa V 
a year ago

I had a wonderful experience with Ms Lesley C******. She helped me with all my questions and got me started on a credit saving loan. She was Kind Professional and Knowledgeable! Thank you 

Frequently asked questions about Credit Union 1

How is Credit Union 1 rated?

Credit Union 1 has a 4.6 star rating with 442 reviews. 

When is Credit Union 1 open?

Credit Union 1 is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com