Credit Union 1

Suzana O 

on BBB

3 years ago

First of all, I would like to deliver my gratitude and special thank you to Hazel S********** at CreditUnion1. Her customer service skills, and ability to listen, and find the best suitable solution to my questions or needs - it’s unparalleled in any financial institution, I have been working for the past 28 years. Her absolute attention, and ability to follow up with me on my financial matters till there will be solved - it’s superb! Above and beyond manager skills. Second, Hazel S********** is well educated and articulate,... read more

Terrence S 

on BBB

3 years ago

Chikyra is very professional at her job. She is also very helpful and polite. Plus she does the transaction in an timely manner. She is worthy of a 5 star review as a Credit Union employee! 

SENECA T. 

on BBB

3 years ago

Chikyra **** is always friendly with a beautiful smile. I wish more bank tellers were like her. I get great customer service every time I come to this location. Everyone is so welcoming whenever I come to do business here and combine that with the cleanliness of the branch makes this the go-to Credit Union 1. 

MARY W 

on BBB

3 years ago

I want to share how pleased I am with the WONDER CUSTOMER SERVICE of Ashley H*** and Shante B. at the Credit Union 1 ******** ****** ** ******* **. they very friendly and informative as well as Patient. I would also add how Alex G****{Asst.Branch MGR] is the BEST!!!! I would definitely recommend the SITE. 

Janna W 

on BBB

3 years ago

They have been so helpful in helping me finance my new vehicle since my other one got totaled. I had so many questions and they were so nice and courteous and patient with me. Best customer service ever!! #************ 

Bryan D 

on BBB

3 years ago

Yvonne T**** is one of the best if not THE BEST! Representatives I've ever encountered! In fact, I don't think there are enough stars here... she deserves 1,000 more! I'm taking time to explain my experiences with her which is something I don't usually do but I was just so overwhelmed by her consistent effort to ensure my purchase of a vehicle was smooth and painless and she was very knowledgeable with her interactions with the dealer. I could clearly see the dealer was trying to get over on me with there pricing and the pol... read more

Toure J 

on BBB

3 years ago

Big thumbs up to the entire crew at the ******** ******** location, especially Shonna and Valerie!! I stopped in to make a deposit and asked about applying for a car loan. The process went very smoothly, accompanied with a lot of laughs :) . I was approved within a very short time. They are all very friendly and helpful. Thanks again guys!! R. ******* 

Tade H 

on BBB

3 years ago

Ellie R************* is the best mortgage loan originator that I have experienced. She helped me with two re-finances and one home purchase. Each time she was exceptional! She assisted me in getting the best rate and getting closed on time. Everything went smoothly. She makes a stressful process as seamless as possible. I could tell she cared about my home and financial stability. Thank you Ellie again and again! 

Katrina A. 

on BBB

3 years ago

Don't be fooled by a better deal! Saving a few dollars isn't worth dealing with incompetent staff. 4 different answers for the same simple request to get a payoff quote. It became an issue and we had to postpone or new purchase due to their inconsistent information.