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At Creations By Lynn we are committed to quality and service. Our 100% Satisfaction Guarantee is our personal commitment to creating long term relationships with our customers. Your satisfaction is our Number One priority, not just because it's our job, but because we care. We choose only the freshest, highest quality flowers and our shop has a professional and caring staff to serve all your floral needs. Your gift will arrive beautifully presented and personalized with your special message. Lynn and her staff have over 250 ... read more
8115 Broadview Rd, Broadview Heights, OH, 44147, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I ordered a funeral arrangement for delivery before 2:00 p.m. Friday, Jan. 9, the first viewing. I received a phone call Friday morning around 9:30 a.m. from some lady at their location stating that they didn't have any gladiolas for the arrangement, that they were very difficult to get in the winter. I asked why the particular item was on the website if they didn't have the necessary flowers. The answer was that she would have to look into it. Then she wanted to know if I would be willing to switch to a plant or a vase of f... read more
Flowers were supposed to be delivered to our home and the next day were still not there. My husband went in to the store to speak with them (as the person who ordered us flowers lives in another state) and Lynn said that she hand delivered them and that they were there. We had been home all day and know that she did not. Well, she had the wrong address and dropped them off at my neighbors. She then told my husband that they are next door so he needs to go ask our neighbors and ask for the flowers back. She was very rude to h... read more
Our family has used the services of Lynn at Creations by Lynn for the last 2 years. Each time, she has gone out of her way to obtain the freshest flowers possible for the things we needed. We recently had her do a large funeral order, several pieces for a relative's funeral, and the work Lynn and her staff did was awesome. There were a few flower types we wanted but Lynn explained that they were out of season, so she suggested alternatives which were just as nice. Keep up the good work, Lynn!
Brides beware of this florist. The only artist in that place is a con artist. She will promise you the world when she first meets you. Then she is hard to get a hold of when she gets your money. Beware she'll even ask for cash payment and never report the income. I know she promises certain flowers that aren't available at the time and when they arrive they are different types of flowers or she uses silk. I have no idea how she is still in business she has ruined many weddings and made brides cry on their wedding day because... read more
DO NOT USE THIS VENDOR. Lynn was very bubbly and outgoing during our first couple of visits but we later realized that it was because she was off-season. The minute wedding season hit, she became unresponsive and even more upsetting, rude. Unfortunately, we had already put our deposit down so we couldn't use anyone else. Lynn did not have a clear plan as to when things needed to be decided, ordered or finalized. It was up to us to make sure that meetings were made and that orders were finalized. She became so busy during thi... read more
Better somewhere else...(unhappy bride) – The people they had to bring the aisle runner to the church and bring flowers to the church for our wedding were not very friendly. Didn't advise us when to walk down aisle (they were suppose to) and did not tape down aisle runner. They forgot the stephanotis in my husbands boutanier. I specified I wanted roses, peonies, sweet peas and hydrangeas in my centerpieces. The vased were more than half full of tulips. I specified only roses to be on my cake and there was roses and tons of t... read more
The REAL customer's mom – We have nothing but accolades to report after having met with Lynn. As a matter of fact when we first approached her at a bridal show a few weeks ago, I was instantly impressed by her wonderful ideas and suggestions, not to mention her easy-going personality. I knew at once she was the one! She is a dream to work with and a soft place to fall in the midst of the multitude of decisions we have to make. We trust her explicitly and can't wait to see what she comes up with. Her prices are very reasonabl... read more
The REAL Customer – This posting is in response to the previous posting dated 11/4/11. This is the real customer who was in for a consult with Lynn on 11/3/11. At the beginning of our appointment, an ex employee did come in disgruntled about something, however, it did not interrupt our meeting and Lynn handled everything in a very professional manner. For all intents and purposes, we paid no attention to the ex-employee. Our experience with Lynn was fantastic! She offers superior quality and professionalism and we look forwa... read more
unprofessional – Omg! Do not go here! had a consultion and an employee came in wanting to pick up a paycheck and she told the employee well I don't have the money to pay you. The employee said but I have a family I owe bills, Lynn said f u and I will call the police if you don't leave now. The employee Had said something along the lines of well you owe everyone that works here. Personally I didn't see any reason for Lynn to blow up at this employee! The employee turns to us and says just so you know she doesn't pay her emplo... read more
Creations By Lynn has a 2.6 star rating with 21 reviews.
Creations By Lynn is closed now. It will open at 9:00 a.m.
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