Cranial Technologies's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cranial Technologies

3.7

About this business

Cranial Technologies is the only company in the world solely dedicated to treating infants with plagiocephaly. It's our mission to provide the best possible treatment, experience and outcome for every family who seeks our care. To date, we've cared for approximately 175,000 babies using our proven safe and effective DOC Band 

Location details

9300 Harris Corners Pkwy Ste. 340, Ste. 280, Charlotte, NC, 28269, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.757 reviews
Select a rating
Jennifer's profile image
2 years ago

Awful Awful Awful We went here as a referral from our pediatrican. They hardly looked at my child before telling me she needed a helmet and asking me for the hundreds of dollars. Two months later, my child was fine! They were awful and so RUDE! 

Jenn's profile image
2 years ago

CLT Mom AWFUL experience with Charlotte office. Band was not made correctly. I expressed concerns 2 times in person and 1 time on the phone. Was told it was supposed to move some. After my 3rd in office visit with a different person I was told they needed to remake it because it was not a good fit. AWFUL AWFUL experience. Offered a refund which I am STILL waiting on. Last appt was 7/30/12, was told refund would be mailed on 8/6.....Told on 8/17 after I requested information on my refund that it was mailed on 8/17. Hopefully ... read more

Matchless's profile image
2 years ago

GO elsewhere! Definitly a negative experience for my child. The band was made incorrectly & rubbed raw places but Cranial Technolgies refused to make another band. And in the end the band did not correct my child's head shape. Lisa refused to hear us and always talked over us and made excuses. I do not recommend Cranial Technoligies for cranial banding. Look elsewhere in the area!!! 

Nicole's profile image
2 years ago

Cranial Technologies--Well Worth It! I thought that Kathy and the team at Cranial Technologies in Charlotte, NC was fantastic! I honestly could not have asked for a better staff to take care of my then 7 month old. They said that he'd have the DOC band on probably 4 months, and due to his growth, it was off in 2 1/2 months! It was great to expect the worst and get the best! It wasn't as "bad" as we thought it would be. As parents, we thought it would be detrimental to our baby to have to wear this and it was not a big deal a... read more

Kelly's profile image
2 years ago

They make a tough time comfortable My 7-month old went for a consult there. I was very pleased with how friendly and considerate the therapists were. We decided to get the DOC band and are so pleased with the results and working with the team for his follow-ups. I've even had good contact with the corporate office in AZ. No complaints. 

elizabeth's profile image
2 years ago

So Far, so good Lisa is a great therapist at Cranial Technologies, though all of them are very nice. They are not fluffy kittens and rainbows about a child needing the band, but this turned out to be the best solution for us and our premature son when positioning therapy did not help. We are in mid-treatment and have been very happy so far. It is an expensive treatment, but our insurance covered a lot of it, and that was a painless process, thanks to the expertise at CT. The only complaint I have at all is the actual Charlot... read more

Gucio's profile image
2 years ago

Awful experience I also have an awful experience with Charlotte office. In particular with Lisa. I found her very pushy to her point of view. She didn't listen to my concerns. I paid $3800 out of my pocket for the helmet and my baby still has a flat head and she said it is going to stay that way on my exit appointment. Do not recommend! 

Matchless W.'s profile image
Matchless W. 
11 years ago

GO elsewhere! Definitly a negative experience for my child. The band was made incorrectly & rubbed raw places but Cranial Technolgies refused to make another band. And in the end the band did not correct my child's head shape. Lisa refused to hear us and always talked over us and made excuses. I do not recommend Cranial Technoligies for cranial banding. Look elsewhere in the area!!! 

Gucio J.'s profile image
12 years ago

Awful experience I also have an awful experience with Charlotte office. In particular with Lisa. I found her very pushy to her point of view. She didn't listen to my concerns. I paid $3800 out of my pocket for the helmet and my baby still has a flat head and she said it is going to stay that way on my exit appointment. Do not recommend! 

Frequently asked questions about Cranial Technologies

How is Cranial Technologies rated?

Cranial Technologies has a 3.7 star rating with 57 reviews. 

When is Cranial Technologies open?

Cranial Technologies is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com