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Craftcuts.com

4.7

About this business

Location details

2700 E Lanark St, Meridian, ID, 83642, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.750 reviews
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Stacie Byers's profile image
Stacie Byers 
8 years ago

I have ordered stencils 3 times now over the last year to make fabric patterns to sew on my toddlers' t-shirts. I am thrilled with the quality and the prices are truly reasonable. As for shipping, I ordered my last order Sunday afternoon, 2/5/17 and received it today 2/8/17! I wasn't even expecting it for a few more days, minimum! I'm looking forward to ordering more items from Craft Cuts...they are my new favorite store! 

Karen Rahlf's profile image
Karen Rahlf 
8 years ago

Great product and very speedy shipping. Will order from again. 

Summer Moeckel's profile image
Summer Moeckel 
8 years ago

I just ordered vinyl letters and the packaging was in ruins upon arrival. I opened the box to find letters that were incredibly wrinkled. Here's to hoping that heavy books can help flatten the letters before applying them to my board! 

Business response:

Hi Summer, the letters do tend to be shipped in a roll. The thin vinyl letters however should be just fine as they will stick to the masking when you peel off the backing which is thicker and gets creased. If you do have any permanent wrinkles or issues please contact us here or via sales@craftcuts.com and we'd be happy to take care of it for you! 

Lisa Knox's profile image
Lisa Knox 
8 years ago

One word describes the work and quality of product. .Excellent. .Very impressed with your company. 

Shawna Rasnick's profile image
Shawna Rasnick 
8 years ago
Kim Denise's profile image
Kim Denise 
8 years ago
Jerry Wilson's profile image
Jerry Wilson 
8 years ago

My initial order came out a different size than expected due to the font we selected. CraftCuts quickly replaced the order with the size that I was expecting without any delays. Outstanding customer service and the letters look great! 

Deb Heimler's profile image
Deb Heimler 
8 years ago

I purchased several unpainted letters from this company. I was short on time for a project so I ordered painted letters. The letters arrived sanded on the front and back, but not the sides. This was not acceptable for the project I had planned and so I contacted customer service .I was told "no refunds, period" I understand not refunding because someone didn't like the color or the font, but because I was unhappy with quality? I was not offered any solution other than "sorry, that is our policy." I bought many unfinished let... read more

Business response:

Hi Deb, I spoke with our customer service manager and looked over the transcript from the chat message and it does look like your concerns were not addressed well. You were looking for a positive resolution and we did not provide one. It looks like you really like our stuff, you just weren't happy with your recent order and we didn't seem to want to make it right. I am sorry you were treated this way, this is not the type of service we want to provide. I want to do whatever I can to make this right for you. Please let me kno... read more

Jordan Strohm Uselton's profile image
Jordan Strohm Uselton 
8 years ago

Seriously using them for all of my future wooden letter needs!! The quality is 100% amazing. I usually buy letters for my wreaths at a craft store.. which is just easy to run in the store and grab last minute.. but they do not compare to the quality of craft cuts! I ordered Greek letters for a wreath as well as a single vine initial and they are perfectly sanded and finished. Packaged so well too, so the letters do not slide around in the box during shipping. It is a great deal for the money! My order took 10 days total.. th... read more

Frequently asked questions about Craftcuts.com

How is Craftcuts.com rated?

Craftcuts.com has a 4.7 star rating with 50 reviews. 

When is Craftcuts.com open?

Craftcuts.com is open now. It will close at 5:00 p.m.  

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