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CPL Energy

1.9

About this business

Location details

12 Greenway Plaza #250, Houston, TX, 77046, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
1.944 reviews
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Cindy Solis's profile image
Cindy Solis 
2 years ago

got switched to another company, yet they still got my payments and have yet to receive my refund. Have called, emailed, dm'd these reps for the last 4 months and get the same run around every week. They keep saying my refund is in the mail. But 4 months later, I still haven't received my money back. #fraud 

Josie D's profile image
Josie D 
3 years ago

Tried to pay bill over the phone and was transferred to customer service overseas. Not happy with that at all. 

Joli Perez's profile image
Joli Perez 
3 years ago

I've been with cpl for 2 years already and it's horrible. I've tried every plan usage with them and try everything I can to save light at home and I still get my bills at 200 or over! Literally never under 200! How is that even possible?!! I tried canceling my services and they put a switch lock to my account so I won't move to any other light company. I got a payment plan but when I give my payments another payment comes in when the month hasn't even been over!!! My bill is up to 406 every month!!!! Nasty light company!!!🤬 

Irma Wechsler's profile image
Irma Wechsler 
3 years ago

I can't have access to my account,i already called in and I was given a username and password but it's still not working 

Trish's profile image
3 years ago

As customers since 2003 living in different places we kept CPL. Last year we had 1-2 outages a month some over 10 hrs at a time. The Texas freeze happened. Outage occurred Monday Feb 15 2 am. We had no power until Thursday Feb 18 in late afternoon. Forced to stay in a near by town, by Thursday all of our pipes busted. No water for days. Threw away two refrigerators full. Plumbers were backed up for over a week. Out Jan bill well over 700.00 for Dec. February bill was well over 500.00 for January. We are just 2 people here. A... read more

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Frequently asked questions about CPL Energy

How is CPL Energy rated?

CPL Energy has a 1.9 star rating with 44 reviews. 

When is CPL Energy open?

CPL Energy is closed now. It will open at 8:00 a.m. 

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