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Coway USA Inc.
- Water Purification Services
- Los Angeles, CA
About this business
Location details
4221 Wilshire Blvd #224, Los Angeles, CA, 90010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely do not recommend. Sales rep never disclosed the contract term-- found out on installation day. Customer service was RUDE and completely unhelpful. Feels like a scam. Terrible experience. Stay away！！！If I could give 0 stars, I would！
DO NOT USE THIS COMPANY!!! This company's practices are financially exploitative. They impose substantial penalties for early termination and charge for both deinstallation and reinstallation services when you move, on top of monthly fees. Their business model appears designed to lock customers into long-term contracts under the guise of low initial costs, ultimately profiting from unforeseen life events that prevent customers from fulfilling the full lease term. I recommend purchasing your own water or air purifier instead.
저휘가 쓰는 코웨이 정수기는 얼름과물 같이 쓰는 스텐드용 입니다 model# CHPI620L-PLUS 입니다 올해 1월15일 정수기 코디분께서 필터 교환햇습니다 그리고 나서 저희가 3월31일 다른곳으로 이사하기로 되서 정수기는 제가 빼고 다시 이사온집에 설치하고 했습니다 그리고 나서 아마존에서 유연치않케 아마존앱 보면서 물 체크하는기게가 보게되서 주문햇습니다 몇칠후 물건이 왓서 물 체크햇던니 물수치가 427 나왓습니다 저희가 마시는 코웨이 정수기 물에서요 일단 la coway 회사에 전화를해서 설명를햇습니다 전화 받는분 여자분 그럼 coway 회사에서 몇칠있다 테크니션 보낸신다고해서 기다려습니다 몇칠후 그분이 오셔서 제가 정수기 라인 설치한 문제 있는지 없는지 확인하시고 문제가없서는지 정수기 기계 앞에 필터있는부분 커버열던니 필터 교환하셔분이 머가 이상햇는지 필터있는부분 사진 찍던니 전에 1월15일날 필터 교체하셔던 코디분이 필터 라인 잘못 교체해서 물수치가 많이 나와다고하던군요 일단 필터 교체해습니다 그래고나서 물 수치가 다시 재 봐... read more
Oh, I’m switching to Cucoo. I’ve had enough of this place. The customer service is terrible, and the coordinator is even worse. Scheduling with them is a nightmare—they only care about fitting you in when it’s convenient for them, not when it actually works for you. How hard is it to just ask what time works for the customer? I’m done.
One of the worst customer service experiences I’ve ever had. Coway Los Angeles branch customer service is consistently rude and unprofessional. Every time I call, I’m met with a bad attitude and zero willingness to help. They leave me more frustrated after each conversation than before I called. It’s clear they don’t care about their customers at all. If I could go back, I would never have signed up with them. I strongly recommend going with another water filter company, one that actually values its customers
Frequently asked questions about Coway USA Inc.
How is Coway USA Inc. rated?
Coway USA Inc. has a 2 star rating with 51 reviews.
When is Coway USA Inc. open?
Coway USA Inc. is open now. It will close at 6:00 p.m.
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