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Coverstore Corporate Office
- Furniture Stores
- Carrollton, TX
About this business
Location details
4488 Plano Pkwy, Carrollton, TX, 75010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After 5 years of use, my cover for an umbrella had an issue with the zipper. As it was still within the warranty period, I contacted Coverstore Support. After supplying the requested documentation, a replacement cover was sent to me. The replacement cover for the umbrella came with a different style pole which is used to place the cover. The new pole is slimmer, metal, and slightly longer. The extra length is a big plus. The warranty process was reasonable and I'm happy with the new cover. We really appreciate you sharing yo... read more
Had to have a custom cover made for my grilling cart. The one that came with deteriorated quickly. Had The cover store make me one from the same material that the cover of my BGE is made from. (also their product) First, I ordered from the ** as I have purchased other covers from them and they were well made. Second I had never ordered a custom cover before and was somewhat concerned. I followed their instructions and the cover arrived sooner than estimated and fit perfectly.
Had to have a custom cover made for my grilling cart. The one that came with deteriorated quickly. Had The cover store make me one from the same material that the cover of my BGE is made from. (also their product) First, I ordered from the ** as I have purchased other covers from them and they were well made. Second I had never ordered a custom cover before and was somewhat concerned. I followed their instructions and the cover arrived sooner than estimated and fit perfectly. Were glad to hear your custom cover fit perfectly... read more
Ordered a custom cover June 2 and never received it. Company will not send me a new one as it says the shipper sending it back to the Coverstore and will then send it ba k to me, but that was 6 weeks ago. Refuse to send me a new one and will not credit me!
The pergola has been up for about 3 weeks & through 3-4 bad Iowa rain storms! It has done very well! I'm so pleased with it & the amount of shade it provides is AMAZING! Thank you for producing a great product! ***** *******
The pergola has been up for about 3 weeks & through 3-4 bad Iowa rain storms! It has done very well! I'm so pleased with it & the amount of shade it provides is AMAZING! Thank you for producing a great product! ***** ******* Thank you so much for your kind words! We're thrilled to hear your pergola cover is holding up well and providing the shade you were hoping for. We truly appreciate your business!
If you need a cover within a few months, don't order from this place. Unfortunately, when I originally was going to order from them I called to ask about their process, shipping, manufacturing location, etc. I was informed that everything was done in the ** and that their covers are shipped within two weeks of order confirmation. Boy, was that a lie. I placed an order for two covers on June 8th, received email confirmation on the 9th, shipping confirmation on June 18th, but have heard nothing since then. I called to inquire ... read more
Do not back up their guarantee - it is a guarantee of only words. I got a grill cover with 7 year guarantee. Tore within two weeks. They claim it wasn't poor workmanship or defective. I could return but they would still keep $10 of my refund apparently for postage to send back. Defective product and worthless guarantee they don't stand behind. "Welcome to return" means lose $$ and no cover.
While I did love the customized cover for my outdoor table I regret buying from you as your product is made in *****. Surely you can locate an American owned business to do your custom work as well as all your other products. I will not buy from you again
Business response:
Coverstore was proudly founded in the *** and continues to operate as an ***************** Our team of over 100 associates is based in **********, *****, where we manage everything from product development and customer care to logistics and ************ ensure the highest standards of quality and value, our products are manufactured at a factory we own and operate in *****. This gives us full oversight of the production process and allows us to deliver thoughtfully designed, high-quality covers at a fair price.We truly appre... read more
Frequently asked questions about Coverstore Corporate Office
How is Coverstore Corporate Office rated?
Coverstore Corporate Office has a 3.2 star rating with 114 reviews.
When is Coverstore Corporate Office open?
Coverstore Corporate Office is closed now. It will open on Monday at 8:30 a.m.
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