Courtyard by Marriott Miami West/FL Turnpike

Jose Romero 

on Google

3 weeks ago

I have been a Marriott Bonvoy member for over 40 years, and I am also a Platinum member for life. I have never received such a bad treatment from a hotel staff member, as I did from this man at this hotel. Unfortunately, I do not have his name, but he checked us in, on Aug. 27th, at 9 pm. He is male, in his 30's, looks latino and wears glasses. I am a 70 year old man, he was rude, disrispectful and shouted at me across the hall...on severas ocasisions. All other problems we encountered are solvable, except for this one... Sh... read more

Sara Gebe 

on Google

a month ago

I had a very disappointing and uncomfortable stay at Courtyard Miami Turnpike. The room they placed us in had mold in the shower, and for two days in a row the water cut off while I was showering with soap on my body. I had to ask my sisters to bring me water bottles just to rinse off due to their ongoing mechanical issues. I reported it to Larry, who assured me maintenance would fix it, but the problem continued throughout the stay. On top of that, the water pressure was awful, constantly dropping to a trickle. The bed itse... read more