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Courtyard Bloomington Normal

4.3

About this business

Elevate travel expectations at the four diamond Bloomington-Normal Marriott Hotel & Conference Center. Our hotel offers on-site dining options and an array of event venues. 

Location details

201 Broadway Avenue, Normal, IL, 61761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3240 reviews
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Roxanne Miller Hartrich's profile image
Roxanne Miller Hartrich 
recommend  Recommended
6 years ago

we were there tonight for the women of distinction awards and dinner ...Great service..great food and great atmosphere...always highly recommended 

Heidi Grob Kattner's profile image
Heidi Grob Kattner 
recommend  Recommended
6 years ago

Great space nice parking garage walking distance to local shops 

Barb Cicone's profile image
Barb Cicone 
recommend  Recommended
6 years ago

Here for the FPS State competition to support our granddaughter. Lots of grade and middle school kids around and you’d never know it because the rooms are so quiet. The kids were very well behaved also. 

Diane Piloni's profile image
Diane Piloni 
recommend  Recommended
6 years ago

Front desk very welcoming and helpful with our needs very clean rooms and hotel is too walking distance to ISU wonderful experience will definitely be back 

Robert Charles Dalecki's profile image
Robert Charles Dalecki 
6 years ago

Staff was amazing, very friendly and helpful! Beautiful hotel downtown near everything! 

Barbara Gatlin's profile image
Barbara Gatlin 
recommend  Recommended
6 years ago

a awesome conference nice place to be 

Denise Wachtl Dunbar's profile image
Denise Wachtl Dunbar 
6 years ago

I was double charged when I checked in. The manager on duty told me not to worry and eventually the charge will drop off. Meanwhile I have the cost of a room being held against my account. When I checked out another manager told me she would look into it and call me the next day. I've never heard from anyone. Last night I sent a message via Facebook and there has been no reply. Horrible customer service. Highly recommend the Hyatt across the street from this location. 

Business response:

Hi Denise. It is a top priority of ours to acknowledge and respond to the feedback that each and every guest provides. We apologize for not responding to you in a more timely manner on each social platform. We are aware that our Assistant Front Office …See More 

Crystal Taylor's profile image
Crystal Taylor 
recommend  Recommended
6 years ago

They provide friendly service and spacious rooms. 

Business response:

Thank you for the recommendation, Crystal! We look forward to having you back. -Jen 

Isabella Du Bois's profile image
Isabella Du Bois 
6 years ago

The staff wasn’t so friendly, I’m a trans she saw my ID and called me sir In front of a few people. Moving on . The room wasn’t so clean, there was leftover food in the Refrigerator! Like omg you had one job! Not to mention the adult drinks smh EXPENSIVE! One little cop of a mix drink would set you back 14$ per cup. Was smaller than my iPhone smh and the amount of liquor . Boi you might as well spit in it. On a good note the Hyatt hotel Across the street was perfect! Cheap and allot cleaner than this place. The drinks at the... read more

Business response:

Isabella, it is highly important that one of our goals at the Bloomington-Normal Marriott is to make every guest feel welcome, comfortable, and safe during their stay with us. We would like to sincerely apologize for the issues you faced during your time here. Your feedback has been brought to management's attention. Thank you. -Jen 

Frequently asked questions about Courtyard Bloomington Normal

How is Courtyard Bloomington Normal rated?

Courtyard Bloomington Normal has a 4.3 star rating with 240 reviews. 

When is Courtyard Bloomington Normal open?

Courtyard Bloomington Normal is closed now. It will open at 9:00 a.m. 

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