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Courage Kia
- Car Dealers
- Gastonia, NC
About this business
Courage Kia is a North Carolina Kia Dealership in Lowell, NC. Serving Concord, Charlotte, Gastonia. Service and Sales for New Kia Models, and all types of used vehicles are sold and serviced as well. We look forward to working with you to take care of your vehicle needs with our exceptional staff and friendly environment. Shop online. Online specials, incentives, financing.
Location details
4290 Wilkinson Blvd, Gastonia, NC, 28056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
They sold me a car last June that was a lemon from the start. It finally blew the head casket and is now worthless. I went back in to see if they would take possession of the car and find me a nice used car. They sold me what I thought and was told had been serviced and was in great condition. I signed the contract. I took it to my mechanic and he told me that the whole undercarriage was rusted. The muffler, the shock absorbers, brake pads, ****** also said that they had not even looked at the engine. Oil was dirty, no coola... read more
Buyer Beware! Dealership does not deal in good faith, is deceptive, and could care less about a customer issue once a contract is signed. On 12/31/24, I manually signed a lease agreement in front of the Finance Manager for a specific monthly payment amount. The deal included no money down, no first payment and no payment of taxes. It was a 'swap of keys' without an increase to the monthly lease payment I was currently making. After I left with a copy of the lease agreement I signed, ***********, about a week or so later, sen... read more
This dealership SUCKS! ****** ***** and the service manager are useless!! My car was stolen back in July 14 and it is now September 2 and it is still in the dealer. They jack up the labor rates for insurance company claims to$220 per hour. Thats is ridicules!!! Now the insurance company deemed my car totaled. Very rude people will never do business with them again and I will tell everyone I know not to do business with them! I will put it all over the internet!!!!
Took my car 10/22 to fis Led light . They cut my casing off taped it back up with electric black tape said it would be fine. The casing should have never been cut off . It came off and they will not replace it plus my wiring is pinched due to manufacturing defect in the tail gate. My warranty was still good in 10/22 now it is not but the casing was of their wrong doing. They charged me almost 700 dollars to not even replace what their dealership cut off . I took it the first time to be fixed right I thought the dealership wo... read more
My CAR has been in the shop with them over three months, Recently got it back same problem GM nasty attitude service department did not commit to when the car will be fixed. I'm still making payments on a car that I can't drive, no respect for a female. Poor customer service for General Manager on down to service department. No one wanted to help me in dealership, GM stated its not his problem, " I'm not a technician and we don't have a loaner to provide for you, rent a car. I'm sure KIA corporation is not aware of this type... read more
I dropped my car off ********, it was a holiday so repairs didnt start until ********. I was told ******** my car was ready to pick up. I got less than a mile from Courage Kia, could see the dealership from where it broke down again. I call them they come and pick it up. On ******** I dropped by just to get an idea on where they were in the process. It wasnt ready. Now all the while I have been calling, and texting my repair liaison. Go to pick up my car again on Friday ******** it worked for three days and failed again. I h... read more
Went to purchase a car from this dealership, and on the ***** official website the vehicle was listed at $43,885, along with the window sticker displaying the same price. Upon getting everything finalized they listed the price at a higher trim package at $48,887. They would not move on the price once I had given them the information. We decided not to do business with this dealership especially after the smart mouthed sales representative. Buyer beware of these crooks and pay close attention to details. Do your homework and ... read more
I purchased a new vehicle from *** almost 2 years ago. So new it had 9 miles on it. After month 2 I received a warning light on my dashboard Refill inverter coolant took the car to *** they said that theres nothing they can do about it bc there is no recall. Sent me home. Ive showed up or called monthly about the issue. Same answer. Fast forward Feb I take my car in for an oil change and it starts making a noise. I take it back with video proof they said they couldnt find anything. I asked yet again about the inverter coolan... read more
Brought my 2020 kIA ****** sx turbo in for a miss and have to have to towed home with engine failure. ******** was denied due to this unbelievable story by the service Manager. Claims it had three sparkplugs of one brand and one of another. Seriously who would change or even check sparkplugs on a practically new car. Then try extort $11,000 for a new motor. Just spent $29k on the car 2 months ago.
Business response:
We apologize that the vehicle you bought from Carmax was not covered under warranty from *** because Carmax used the wrong spark plugs on the car you bought. *** will not cover any damage caused by improper repair. Carmax is the dealer that sold you the car not Courage Kia. Courage Kia is not allowed to authorize warranty repairs as we are the facilitator of the warranty no the admin. We apologize for not being able to help in this situation and hope that you get what you should from Carmax.
Frequently asked questions about Courage Kia
How is Courage Kia rated?
Courage Kia has a 4.3 star rating with 2,751 reviews.
When is Courage Kia open?
Courage Kia is closed now. It will open at 12:00 p.m.
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