Country Inn & Suites By Radisson, Knoxville West, TN

lia kettenis 

on Google

9 months ago

Under major construction—staff say it’s just the lobby but not. Our room had water damage and dirty and unfinished walls/door. The cleaning service didn’t close our door fully so we returned to an unsecured room. Fortunatrly, nothing appeared lost or stolen. 

Katie Boling 

on Google

a year ago

Room was filthy and had a roach problem. When I told front desk I wasn’t comfortable staying there, I wasn’t offered a new room but instead told, “Are you sure? I can’t refund you.” I asked to be checked out and was told by the woman she didn’t know how to do so because she had only been there three days, and nobody else was staffed there. Left and stayed somewhere else, got back on the phone with someone saying he would refund me in full and check me out. I wake up to no “immediate refund” (I was told the deposit would be b... read more

Neil Barbon 

on Google

a year ago

Had a terrible experience. Initial room given clearly somebody used it. There were blood and wet stains on the sheets. So we instantly requested the room changed. There were no shampoo like other usual country inn's in different locations that we stayed. All good, but the check out time supposedly 12noon. Somebody already keeps knocking on our door 9:30am shouting "check out" as they want to clean the room, we woke up coz of them hoping we could sleep a lil more before heading out for a long drive again.