Country Buick GMC of Leesburg

Car4Loud 

on DealerRater

9 years ago

GOOD PEOPLE TO DEAL WITH I read the other reviews (5) and I think they must have been at some other dealer. They did not reflect the service I received from Star Buick, GMC. The sales staff was very personable and low pressure. I felt like I got a fair deal on the purchase of a new vehicle. I will continue to review Star as my service experience with them continues. 

AndresFitness 

on DealerRater

10 years ago

Don"t waste your money I purchased a used vehicle at the end of November. I was told that the extended warranty covers everything except what is on the paper they hand you for the warranty. The same night I signed the loan and took it home. The third row power seats did not work when i got home. I contacted them the next morning and told them about the issue. I was blown off by the salesman that sold me the car. He wanted to make sure I went to dealer rate and said i had a good experience. I took my vehicle to Star that Mond... read more

rab12 

on DealerRater

15 years ago

Two months ago, I purchased a used car from Star Pontiac only to find out I have $2000 worth of repairs that were needed. When I went to the dealer and explained my disappointment, they told me that they weren't obligated to help. The issues arose after the 30 day warranty and were not covered under the extended warranty I purchased. Had I know the car was a LEMON I wouldn't have purchased it at all. My family has been a big supporter of the dealership in the past but not any more. 

fooster123 

on DealerRater

16 years ago

The service manager Rob was polite enough however the whole service department appears populated with unscrupulous hacks. I ended up having to go back 4 different times in three days to get a simple 50k mile maintenance II and a state inspection. They blatantly overcharged me in two different places on my bill to the tune of over 200 dollars which was corrected once I pointed it out. You want to pay 105.52 for an oil change? Star Pontiac is the place to get it done. I probably wouldn't have bothered to write a scathing revie... read more

tomteng 

on DealerRater

18 years ago

We went there to have oil changed but was told that the car needs repairs and they would cost 2700 dollars. We declined to have the car serviced. The technitian then told us the the check up fee is more than 100 dollars since they charge 95 dollars per hour. This information was not disclosed to us before they checked the car. It does not seem ethical. 

tomteng 

on DealerRater

18 years ago

Went there to have oild changed but was told that the car needs repairs and they would cost 2700 dollars. We declined to have the car serviced. The technitian then told us the the check up fee is more than 100 dollars since they charge 95 dollars per hour. This information was not disclosed to us before they checked the car. It does not seem ethical.