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Costco Optical
- Laser Eye Surgery/Lasik
- Hayward, CA
About this business
Location details
28505 Hesperian Blvd, Hayward, CA, 94545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst optical center I have ever went to.
Rude staff with no respect or care about patients time
The worst customer service ever, I got a pair of lens for my own frame two weeks ago and they are not working for me and went back to Costco for a refund but one the the associate said they don’t a refund RX lenses and refused for a refund. She brushed me off and tell me that I need to talk to the manger?! When the Costco policy is I can return for any unsatisfactory reason?!
I have been getting my family's eye exams from this Costco for years, and I have only great things to say about the Dr.s. They're really professional and great with my 2 young boys. That being said, their office staff leaves much to be desired. Apparently, it was too difficult to call VSP to get confirmation I had insurance. One of my boys could not get "materials" until Nov; however, 3 separate VSP reps confirmed he was eligible for the exam coverage. When I informed the office of this information, she wanted me to have pri... read more
Affordable glasses. Nice designs Staff good. Took couple of weeks for my glasses
Frequently asked questions about Costco Optical
How is Costco Optical rated?
Costco Optical has a 2.7 star rating with 39 reviews.
When is Costco Optical open?
Costco Optical is closed now. It will open tomorrow at 10:00 a.m.
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