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Costco Optical

2.8

About this business

Established in 1983, Costco Wholesale Corp. operates a chain of departmental stores. It provides a range of products, including watches, furniture, musical instrument, frozen foods, beverages, small kitchen appliances and laptops. The company also offers services pertaining to consumer, insurance and business services. Some of its services include identity protection, boats and recreational vehicle (RV) loans, personal health insurance and business phone services. Costco Wholesale Corp. operates more than 575 warehouses acro... read more

Location details

28505 Hesperian Blvd, Hayward, CA, 94545, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.829 reviews
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Aziza Talaibekova's profile image
Aziza Talaibekova 
on Google
2 months ago

Such a waste of time place. So arrogant and rude staff. Making you a favor to check your insurance and tell you the price. Never had any problem to have shipped my lenses, they don’t offer that. So rude and unprofessional staff. Just make yourself a favor and avoid this place. Wasted 1 hour of my time. 

Julie Goshe's profile image
Julie Goshe 
on Google
2 months ago

My experience with the eye dr was excellent. $120 self pay for a contact exam (+$25 for the opt-map retinal imaging to check ocular health) is the most reasonable I found when calling around as of 1/3/25. I was able to schedule and be seen within a few days, and was provided with a new set of lenses during the exam as well as a mini bottle of solution free of extra charge. I felt confident in Dr Nguyen, she informed and personable and made sure to give me time to ask questions. It was a quick process and i’m grateful that my... read more

Jasmine Nhung Woods's profile image
Jasmine Nhung Woods 
on Google
3 months ago

Worst place ever! They didn't even give me an eye exam! They wanted me to pay for $115 for a medical exam for my eyes because I said I see floaters. I didn't want to sign that form for the medical exam on my eyes but the doctor won't go forward with my regular exam until she does the exam for the floaters. Shouldn't it be the opposite!??! Do the regular exam that I made an appointment for and if they have concerns with my floaters then they can ask for a further examination. If this was the process then they should have brou... read more

Chenghao Hu's profile image
Chenghao Hu 
on Google
4 months ago

I’ve been a loyal Costco member for years and have visited multiple Costco Optical locations, always receiving great service—until now. Unfortunately, this branch is an exception. The staff at this location lack patience and fail to prioritize customer care. Eye wear isn’t just merchandise; it’s a medical necessity. Misaligned glasses can lead to long-term damage, yet this branch didn’t demonstrate the attentiveness or precision required for such an important service. One particularly troubling experience was being pushed du... read more

Nitin Champaneria's profile image
Nitin Champaneria 
on Google
5 months ago

Staff is courteous and capable. 

View all google reviews

Frequently asked questions about Costco Optical

How is Costco Optical rated?

Costco Optical has a 2.8 star rating with 29 reviews. 

When is Costco Optical open?

Costco Optical is closed now. It will open at 10:00 a.m. 

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