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1225 Autoplex Wy, Pasco, WA, 99301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible place.to have your vehicle serviced. I took my F350 in for a tailgate recall on September 17th at 8:00 a.m. They called at 3:30 same.day to tell me that they diagnosed the problem but the vehicle would need to remain overnight. Having heard nothing by 4:00 p.m. on the 18th, I called for an update. They called me back at 5:00 p.m..and.staed that the fix did not work ans they'd have to keep the vehicle another day. I told them I would have to reschedule for another day as I needed the vehicle on Friday. I asked to sen... read more
Some of these people are good hard working people, but the management could definitely use some improvement. The service department seldom or never does answer their phone and when you leave a message they don’t call you back until days later. This has been an ongoing issue for a few years. I’ve pointed it out to management three different times, but they don’t do anything. I took my pickup truck in for a simple engine oil change. They put the wrong oil in it and messed up the invoice. They tried to sell me all kinds of thin... read more
Been here a few times now, and the workers have been nice and understanding. However, there have been many times, including recently where I have called and left a voicemail, and I never get a call back. There was another time when i needed to get service where I called multiple times and left messages, and never received a phone call back. I get that people are busy, but a two weeks and phone call was still not returned, it’s frustrating.
I brought my truck in for warranty work and witnessed some of the most shady service/business practices I have Ever seen. Service people skipping key details and about charges and then telling me I was signing one thing on a zoomed in iPad screen so I couldn’t see I was signing something completely different. And apparently what was told to me originally of what was covered under warranty when it was sold to me and what is now covered under that warranty are two very different things. When asked for copies of my signed paper... read more
I would love to buy another Ford, but when it takes 3 weeks to get a Corwin service appointment, it is really hard to imagine doing that.
Corwin Ford Tri-Cities Service has a 1 star rating with 1 review.
Corwin Ford Tri-Cities Service is closed now. It will open at 7:00 a.m.
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