Cool Springs Collision Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cool Springs Collision Center

4.1

About this business

Location details

1124 Murfreesboro Rd, Franklin, TN, 37064, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.1229 reviews
Select a rating
Cindy's profile image
Cindy 
on Google
2 weeks ago

I used them for all of my issues until now. I would not recommend after this last experience. Dropped my car off for est 3 weeks of repair after being rearended. This quickly extended without anyone calling to update me. Any timeframe update was initiated by me, and I always got treated like I was wasting her time. I only called a couple of times when rental was expiring because they didn't update the other insurance! On top of that they left my car out in the hailstorm in May, so even more damage to my car. They claimed not... read more

Cindy's profile image
Cindy 
on Google
a month ago

I used them for all of my issues until now. I would not recommend after this last experience. Dropped my car off for est 3 weeks of repair after being rearended. This quickly extended without anyone calling to update me. Any timeframe update was initiated by me, and I always got treated like I was wasting her time. I only called a couple of times when rental was expiring because they didn't update the other insurance! On top of that they left my car out in the hailstorm in May, so even more damage to my car. They claimed not... read more

Lucas Jones's profile image
Lucas Jones 
on Google
2 months ago

My Nissan Maxima had minor hail damage & they made my vehicle look brand new again. Definitely will recommend them to anyone! 

Myla McCoy's profile image
Myla McCoy 
on Google
2 months ago

My 2025 Toyota Camry had a minor scratch on the top of the passenger's side mirror that I was nervous would cost a lot to repair. The Toyota dealership service center sent me to the Cool Springs Collision Center for the fix. From the moment I walked in, Donna, the receptionist, was extremely helpful and kind to everyone she encountered. Additionally, my service rep, Darren (with the great smile 😁), went above and beyond to make sure my experience was pleasant. He was wonderfully patient with me when I asked a ton of questio... read more

Daye Ejenam's profile image
Daye Ejenam 
on Google
3 months ago
View all google reviews

Frequently asked questions about Cool Springs Collision Center

How is Cool Springs Collision Center rated?

Cool Springs Collision Center has a 4.1 star rating with 229 reviews. 

When is Cool Springs Collision Center open?

Cool Springs Collision Center is closed now. It will open on Monday at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com