This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Cool Springs Collision Center
- Automotive
- Franklin, TN
About this business
Location details
1124 Murfreesboro Rd, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had an issue with my Toyota Sienna where the raising of the rear hatch cracked the rear spoiler. After taking it to Roberts Toyota and having them not address the underlying issue, I took it to Cool Springs Collision. There they identified everything that could possibly need to be done and presented it to me so that I would know up front. Cool Springs Collision was able to repaint where Roberts Toyota had just applied glue to get the rear spoiler on. Cool Springs Collision would only work on it if they could handl... read more
I had a nightmare situation where I was t-boned by a Walmart delivery truck, causing $17k worth of damage to my brand new car that I paid cash for. I was incredibly stressed and wanted to make sure I took my car somewhere that would care about it as much as I did. Malaurie was a total legend at the front desk and immediately put me at ease, before handing me off to Christian Lopez who went WAY above and beyond. He was consistently honorable, straight forward, and transparent. Walmart was absolutely brutal to deal with but Ch... read more
After my mother had a minor fender bender, bringing her car in was naturally stressful for her. Darren and Malurie went completely above and beyond to put her at ease. Darren explained the estimate clearly, while Malurie made getting a rental car effortless. They took the time to truly listen, walked her through every step, and treated her with genuine kindness, patience, and respect. They turned what could have been a overwhelming situation into a relaxed, confident experience and left her with a big smile. 😁 Toyota's mott... read more
Repeat customer. That staff is always so pleasant and helpful. This time, Christian, Taylor and Mallory went above and beyond! Thanks again for such great service and quick turnaround on my repairs!
Malaurie and Darren are so sweet, considerate and patient! They call you with updates on your vehicle as it’s been prepared which I really appreciate! Even the initial process of signing all the paperwork and everything is always a breeze, especially with Malaurie! I really appreciate and love their work ethic, They really go all out for their customers!!! 1000/10!
Frequently asked questions about Cool Springs Collision Center
How is Cool Springs Collision Center rated?
Cool Springs Collision Center has a 4.2 star rating with 254 reviews.
When is Cool Springs Collision Center open?
Cool Springs Collision Center is closed now. It will open tomorrow at 7:30 a.m.
Browse nearby in Franklin, TN
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com