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Cool Dental
- Dentists
- Lethbridge, AB
About this business
Location details
1917 Mayor Magrath Dr S #10, Lethbridge, AB, T1K 2R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 3:00 p.m. | |
| Wed | 7:00 a.m. to 3:00 p.m. | |
| Thu | 7:00 a.m. to 3:00 p.m. | |
| Fri | 7:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a really disappointing experience at Cool Dental in Lethbridge South, and it had nothing to do with the dentists themselves but with the front desk service. On my most recent visit, I was greeted by the older woman with short hair working at reception, and instead of being welcoming, she was shockingly rude and dismissive. From the very beginning, her tone came across as impatient and unprofessional, and when I asked a couple of simple questions about billing, she cut me off and made me feel like I was bothering her. T... read more
When I was there, they brought up a number of urgent sounding concerns that my previous dentist had not mentioned. I went for a second opinion and my new dentist said that several of the issues brought up at Cool Dental were very minor and not emergencies. For example Cool Dental said I had tooth that looked like it needed an emergency root canal but I had two other dentists look at it and they both said no root canal was needed. I needed several crowns and was able to get them in gold for less than Cool Dental quoted me in ... read more
We were looking for a new dentist as we just got to the area. Called the office from a referral and got the rudest woman named Jill, she was so condescending it got to the point I asked for her boss…that woman was even worse. I heard such great things about this dentist but if he lets people like that run his front office, I wouldn't imagine it will be for very long. Donna calls herself the Office Manager but I have never met anyone who treats potential patients like that. just sad! *** Since I can't reply to the owners revi... read more
We were looking for a new dentist as we just got to the area. Called the office from a referral and got the rudest woman named Jill, she was so condescending it got to the point I asked for her boss…that woman was even worse. I heard such great things about this dentist but if he lets people like that run his front office, I wouldn't imagine it will be for very long. Donna calls herself the Office Manager but I have never met anyone who treats potential patients like that. just sad!
My life has genuinely been ruined by Dr Lachman. I received about 4 fillings from him. 1 deep one. I was told it would take about 6 months to heal and I’m now on 10 months and am still unable to eat anything hard, hot or cold and I was totally fine before getting any of these fills. All I came in for was a mouth guard because I developed anxiety clenching after a car accident and they said they would not do the mouth guard unless I did the fillings. I have an eating disorder and I’m a very picky eater so not being able to ea... read more
Frequently asked questions about Cool Dental
How is Cool Dental rated?
Cool Dental has a 4.6 star rating with 250 reviews.
When is Cool Dental open?
Cool Dental is closed now. It will open tomorrow at 7:00 a.m.
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