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Cookies & Cupcake By Design
- Shopping
- Normal, IL
About this business
Gourmet and Custom sugar cookies - delivery available!
Location details
1520 E College Ave # F, Ste f, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their cookies are beautiful and taste great but the service I've received is not very good. They've been late to deliver on two separate occasions and messed up my most recent order. They're reluctant to make things right. I would buy from them again - but don't trust their deliveries or any kind of custom order.
Business response:
Allyson- thanks for providing your feedback - my apologies for the poor service, late delivery, and issues w the product. I just learned of this from my bakery manager - I look forward to speaking with you to make this right - my apologies once again! Axel Jimenez - Owner
I had a last minute Valentine's Day request and they got it done for me so I could pick it up right after work ! They are an amazing team and the cookies not only looked awesome they tasted delicious too !! Keep up the fabulous work you guys !! ���
Outstanding service, delicious cookies! I ordered a cookie decorating kit complete with heart-shaped sugar cookies for my small group and I to frost ourselves with piping bags of colored icing on Valentine's Day, and they were a hit! Thanks so much, Axel and team!! This might be a new tradition for us. ♡
They went above and beyond to deliver an order to my son after he was discharged from the hospital. Cookies were very cute and delicious!
If you haven't eaten the Monster cookie, you're pretty much missing out on everything life has to offer. It tastes like angels made them and baked in the delicious glow of spring clouds.
You did a fantastic job on my order for my wife's birthday! Great display, ordered and paid using website and delivered. Not to mention the cookies are awesome! Thanks!
Business response:
Thanks Frank! We're SO glad that everything went and tasted great!
Frequently asked questions about Cookies & Cupcake By Design
How is Cookies & Cupcake By Design rated?
Cookies & Cupcake By Design has a 4.7 star rating with 129 reviews.
When is Cookies & Cupcake By Design open?
Cookies & Cupcake By Design is closed now. It will open at 9:00 a.m.
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