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Cook Properties NY

3.3

About this business

We are a family owned and operated real estate development company. We are investor, employee and resident centered, focused on doing the right thing. 

Location details

90 Air Park Dr ste 400, Rochester, NY, 14624, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.3258 reviews
Select a rating
Judy B.'s profile image
Judy B. 
on Birdeye

6 months ago

If I could leave negative stars I would, there was a water leak NOT FROM ME from the park. This is how they left my yard, I asked how am I supposed to get in my shed as a run a business and need to access my printers and the guy asked me if I live in my shed. If you try to walk back there you step and the mud goes up to your knees. There are concrete slabs in front of my home just left there. This is absolutely disgusting. I would never recommend cook properties to anymore stay far far away from them! 

stephen's profile image
stephen 
on Birdeye

8 months ago

i lived in school house estates for many years. we have a neighbor lot29 who dosent mow his lawn only when he feels like it and lets his dog go the bathroom while he stands on the porch and then the dogs go back in the home. its been months since he cleaned up after his dog. i emailed cook number of times about the smell and looks. no response. other people has notified him about the problem. im tired of the stink. all he seems to care about is getting the lot rent and raising it every year while doing nothing to the park... read more

Teresa N.'s profile image
Teresa N. 
on Birdeye

a year ago

Staff never gets back to you. Do not buy a property from Cook Properties NY. You will regret it. I had to select at least 1 star to warn everyone 

hollie p.'s profile image
hollie p. 
on Birdeye

a year ago

would give a zero star if i could, do not rent or buy from these people you can never get a hold of anyone if there are questions or issues they will charge you for who knows what but if you dont pay it they will threaten to evict you even after you have asked what it is for, then paid it and still trying to charge me i have lived in my home for 7 years and until they took over never had an issue just so irritated they dont care about their people like the page claims BEWARE 

Dan W.'s profile image
Dan W. 
on Birdeye

a year ago

No compassion for the elderly or physically impaired. They had one of the nicest knowledgeable and helpful salesman and they fired him withì minutes after he disclosed a medical challenge he was experiencing. 😞 

Shawn S.'s profile image
Shawn S. 
on Birdeye

a year ago

Cook Properties NY tried to get variances to bring in newer larger mobile home into Ridgeview MHP in Wrights Corners NY when there are already stresses on the already overburdened infrastructure and Cook is said to have said they had no knowledge of any of it. Seems like they are full of it. Cook Properties NY is the largest owner of mobile home parks in NYS so you'd think they would know the shape of the infrastructures of these mobile home parks when they purchase them. Would also think they would also brush up on local la... read more

Shawn S.'s profile image
Shawn S. 
on Birdeye

a year ago

Well another issue that the Akron MHP, owned by Cook Properties NY, is the water and sewer billing and invoicing as they just cannot get this right for some residents. Here is what was sent to them via emails Email#1 I am just following up on this email. We have several Residents who received the corrected bills, however are seeing increased usage in the thousands of gallons of water for this reading. If this were the case and all this water was used, the Park would be under water. If we total all usages that were adjusted, ... read more

Shawn S.'s profile image
Shawn S. 
on Birdeye

a year ago

Well another issue that the Akron MHP, owned by Cook Properties NY, is the water and sewer billing and invoicing as they just cannot get this right for some residents. Here is what was sent to them via emails Email#1 I am just following up on this email. We have several Residents who received the corrected bills, however are seeing increased usage in the thousands of gallons of water for this reading. If this were the case and all this water was used, the Park would be under water. If we total all usages that were adjusted, ... read more

Andrew L.'s profile image
Andrew L. 
on Birdeye

a year ago

Would definitely give zero star's.... I've dealt with cook properties for 4 years to long, the fees are illegal. Definitely do not waste your time with these burglars. 

Frequently asked questions about Cook Properties NY

How is Cook Properties NY rated?

Cook Properties NY has a 3.3 star rating with 258 reviews. 

When is Cook Properties NY open?

Cook Properties NY is closed now. It will open on Monday at 9:00 a.m. 

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