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Consumer Portfolio Services Inc

1.9

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Location details

16355 Laguna Canyon Rd, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.970 reviews
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CSMobileUser's profile image
CSMobileUser 
14 years ago

Horrible Company – I obtained a loan from this company in 2006. At the time it was my only option since I had horrible credit. I pay 433 a month for my vehicle. Whenever I have called to ask for a deferrment because I knew that I would be late, I was told that I had to let the account go past due. Even if the account had gone past due, I would get told that I could still not get a deferrment and that I just better try to make a payment. I have called several times and spoken to representatives who have no business answering ... read more

meljackson's profile image
meljackson 
15 years ago

loan company – Even if you have bad credit, be smart. DO NOT use this company. Walk away from this if the dealer says they can finance you through this company. It will be the BIGGEST mistake you ever did. Web searches will show you the 'background' of these people. I am in the process now of filing a class action lawsuit on them. With the economy the way it is today ppl do not need to subject themselves to this kind of company. There are other options to a car. First, save the money you will be paying monthly to this LOAN S... read more

jmroses63's profile image
jmroses63 
15 years ago

Bad loan company – I also had the displeasure of having an account with CPS. They are a relentless loan company who makes money off of hard working people by gauging them with interest and not accepting a reasonable payment plan or settlement. They do not care how many people they take down or how they do it. My loan was for 16,000. I paid 15,000 and they want me to pay an additional 18,000!!!!! All interest and fees! The vehicle is Blue Booked at 9000!!! Just a horrible company to deal with and would not recommend anyone us... read more

mr1977's profile image
15 years ago

Bad Customer Service – I purchased a vehicle throught this company 2005. I now have a balance with them of $65; however, the principal balance is $146.18. I called them and asked if I could give them 150 today and 150 on January 15th, and I was told no. I was advised that I should have had my car paid in full by October 2009, and that it was considered 3 months late because of the maturity date of the contract. I advised them that I could not afford to pay the amount in full today. The female I was speaking with advised me t... read more

sunoco73's profile image
sunoco73 
16 years ago

Run its CPS coming..to help??? – This company is the owrst. After reading the other comments, Im glad at least to see they werent this way with just me. They are thy rudest people, the call my job, cell phone, friends / family put your business out there to whom ever they speak to. Embrassing the hell out me for a payment that was not even a full week late. Horrible company to deal with. I was considering given up the car just so I dont have to deal with them 

blahmembername's profile image
blahmembername 
17 years ago

What comes around..... – To all who have had the mis-fortune of being indebted to CPS: No matter how mean and nasty alll of these people at CPS are, I have had the final laugh. I was paying my over priced, high interest loan without issue for almost a year. I became unemployed unexpectedly and called to make some arrangement or at least communicate with them (that is what we are all told to do with creditors....just call them). The nasty "woman" on the other end prompted me to cut off all contact. I decided that I could not ... read more

mmealing1's profile image
mmealing1 
17 years ago

Consumer Portfolio Services are not there to help you! – WHEN YOU SEE ANYTHING WITH THE NAME CONSUMER PORTFOLIO SERVICES OR CPS RUN! THEIR CUSTOMER SERVICES DEPARTMENT NEEDS AN OVERHAUL AND THEY AREN'T THAT HELPFUL! THEY WILL NOT TAKE A CAR BACK THAT YOU CAN NO LONGER AFFORD TO KEEP IN THE STATE OF VIRGINIA, I LEARNED VIRGINIA IS A "GARNISHABLE STATE". I SEE THIS AS FORCING PEOPLE INTO MORE FINANCIAL DEBT! THERE GOAL IS TO MAKE AS MUCH MONEY OFF OF YOU BY ANY MEANS NECESSARY, THEY DO NOT CARE ABOUT PEOPLE OR THEIR HARDSHIPS.... read more

nicholed3655's profile image
nicholed3655 
17 years ago

worst company i have ever worked with – If you can avoid it stay away from this company! After having bad financial problems they act like they are willing to help you get back on your feet. The people that work there are the rudest most nasty people I have ever worked with in my life. No one seems to know what they are doing there. The communication skills of this company are horrible. And they completely harass you if you are not even a month late with your payment leaving mean phone calls on your voicemail. I asked this c... read more

sosweetitshoulbeillegal's profile image
sosweetitshoulbeillegal 
17 years ago

Honeymoon quickly ends with this company – I was greatful at first for this company financing my husband and I 's first car while we were first starting out but now I realize we were pimped like call girls on a corner. Our interest rate was and is ridiculously high and the customer service of this company is in great need of a makeover. I have had to call 6 different offices to try and speak to someone about changing the due date of our payments and at last when I finally get to the right office low and behold it's a voice m... read more

Frequently asked questions about Consumer Portfolio Services Inc

How is Consumer Portfolio Services Inc rated?

Consumer Portfolio Services Inc has a 1.9 star rating with 70 reviews. 

When is Consumer Portfolio Services Inc open?

Consumer Portfolio Services Inc is closed now. It will open on Monday at 9:00 a.m. 

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