Consumer Portfolio Services Inc

Sharon G. 

on Citysearch

13 years ago

I had CPS for my car loan for 6 grueling years! First off, I was lied to by the place I purchased my car as my payments ended up higher than I wanted. They said, "Oh, CPS, will redo your loan after a year!" Wrong! They said they didn't do that. Then I had a problem with the due date, which was the 3rd and, being I only got paid every 2 wks. I didn't have enough money on one check to pay both them and my rent. I chose to pay my rent, therefore I was always 2 weeks late with my car payment. I called and asked if they could cha... read more

Namon C. 

on Citysearch

13 years ago

Model Custumer..still a problem!! – CPS is Crap!!! I have never missed a payment. I have 2 accounts that were purchased from Fireside Bank. I usually make my payments over the phone(Free for colorado residents)....frequently I have had to wait up to an hour on hold before speaking to a person. When you do finally reach someone they are ALWAYS rude. I have asked several time to speak with a supervisor and strangly enough there is never one on shift. Several times after making payments I have been charged a fee $12.00 and then... read more

Kenneth C. 

on Citysearch

13 years ago

Horrible customer treatment – First of all, I never wanted CPS to manage my account, I was with Fireside bank and CPS purchased my account. This bank has HORRIBLE service, first time I called I had no information about my account being as I had never dealt with that bank before, the first person I talked to tried to get me off the phone telling me to get my account information and call back, after telling him I simply did not have it and if he could look it up he had a frustrating sigh and looking it up and told me I need to... read more

edmund f. 

on Citysearch

13 years ago

If your'e a model custumer then no problem – I have had a ruff year. i have fallen behind 3 months in payment. I worked it out with CPS and still have my automobile. Fair is Fair. Nothing in this world is free. So come on people, it's not the companies fault that things get ruff. 

Ken I. 

on Citysearch

13 years ago

Never had a problem! – Firtst off I am no way affiliated with CPS. I had a credit score of 465 and needed a car badly. I have an excellent job that pays well but my credit sucked due to medical bills Went to 10 different car lots and not one could finance me. I live in NJ so i finally went to a crappy dealership and got financed from CPS at 22% with 3000 down for a 2004 Jeep liberty sport. They loaned me $9965 dollars for the balance. My payments were $369 a month for 3 years. I could have paid cash for the car but I needed ... read more

Ainsley V. 

on Citysearch

13 years ago

Super Pissed – I very angry right now I haven't recieved statements for the passed 3 months. I have been making paments on my car loan for the amount of $530.00 for the passed 3 months my I owe 13,870.00 at the beginning. Making these three payments my balance went down to $13,720.00. I don'nt know how these people sleep at night. I have been making my payments on time and and unemployed. 

maryph 

on Citysearch

14 years ago

SCAM ALERT!!!!!!!! – They are absolute crook's!!! I would walk before I used them to finance anything!!! I called in for my pay off, paid it and thought I was done. 2 months later they appear at my door to repo my car. said I missed my last payment . I tried to fax them the info to proove I paid, was verbally abused as well as my co-workers and neighbors.whom they called every day sometimes 3 or 4 times.I tried calling them repeatedly only to be verbally abused and insulted. run dont walk away from them.... 

DENISET 

on Citysearch

14 years ago

A TERRIBLE EXPERIENCE – I PURCHASED A FORD WINDSTAR THROUGH THIS COMPANY AND LOST MY JOB HOWEVER, I HAD BEEN PAYING MY NOTE AND THE TRANSMISSION WENT OUT ON THIS VAN UPON GETTING MY INCOME TAXES I PROCEEDED TO GET THE VEHICLE FIXED WHICH COST ME 1800 DOLLARS THE COMPANY WAS HOUNDING ME BECAUSE I HAD FALLEN TWO PAYMENTS BEHIND HOWEVER I SPOKE TO A REPRESENTATIVE AND TOLD THEM THAT MY UNEMPLOYMENT WAS SOON TO BE AWARDED AND IT WAS ABOUT FOUR DAYS LATER WELL AFTER I GOT HE CAR OUT OF THE SHOP THE COMPANY CAME AND REPOSESSED THE... read more

untoldscripts 

on Citysearch

14 years ago

Terrible Company Ghetto Customer Service Reps – My wife secured financing with this company after being rejected by other lenders for having a "low score" at a dealership in 2005. We've had 2 payments since 2005 go approx. 2 weeks late. Even through the tough economic downfall of the last few years, and I got laid off in 2009. We traded the vehicle in earlier this month (November 2010) and I get a call today from some ghetto talking woman demanding to know where my wife is and how to contact her. Saying: "Have her to call us... read more