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The Computer Guy has been in business for over 20 years. We specialize in virus removal, business network management, network administration, managed service accounts for business, website development, and personal computer services including Small Office Home Office networks, and troubleshooting PCs and Macs.
1185 California Ave Suite G, Ste g, Reno, NV, 89509, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Can One be Better than a "Man of His Word"? – What a warm welcome. The sweet gal that met me at the counter smiled like she really was glad to see me. Wade popped over to give me a quick estimate of price and date to repair my computer then he was back working on his task at hand (maybe your computer). His quote seemed good so I left it there. He called me on the estimated due day and I pick up my computer. His price quote was off however...$150 in MY favor. When does that happen? Thank you "Computer Guy"
These "Guys" ROCK! – Patient. Professional. Expediently fixed both computers; one is as old as dirt, the other two years old. ALL workers very knowledgeable... and did I mention they are very "patient"? Great bunch at this store, they even have adorable mascots that greet you with a fast wag. All I can say is thank God there's a reliable place in Reno that takes on problems worse than over-throwing a small government. I hear they even make house calls - whoa!! AND they follow up with a phone call when they say they will - wh... read more
Bravo for small business!!! – A few words should say it all; friendly, competent, fair courteous and honest. Congratulations. David beats Golieth, hands down.
Great Service! – These guys rock! Wyatt took my broken laptop in on Friday and one week later it is back from the dead! My screen was cracked and the hard drive was full of viruses. I asked if it was worth fixing and he said he would check and see if the screen wasn't too expensive and call me back. Best Buys said it was going to cost more than it was worth and they tried to sell me a new one. They were going to give me 45.00 for mine! I told them no and then took it to the Computer guys. Anyway Wyatt called with the price a... read more
you will pay more than you expect! – I had a virus on my 6 month old computer, so i started looking for a place to take it. I saw a number of cheap offers on craigslist from people doing free lance work, but decided to pay a little more and take it to an actual shop. I was roped in by the computer guy's $59 special. They also had a Jesus fish on their front door, and on their website. Being a Christian, I figured these guys were as well, and I would not be ripped off by them. Boy was I wrong. Once I was in the store, he info... read more
Business response:
In some cases, viruses are more difficult to remove like "Thinkpoint". We have to format the computer, reinstall Windows, install drivers and then replace all of your data where it belongs. This process can take several hours, but we only charge for two. In your case, the virus was one of these trojans and could not be removed with the current technology and required the format/reinstall. Geek Squad charges 199.99. Call me and we can discuss this as two Christians who love the same Jesus!
I took my pc in, it cost me more than a new computer to have them fix, are you KIDDING ME??? After i got it home i didnt see any difference. All i have to say is WHATEVER!!! i just went and bought a whole new system.
Computer Guy – I may be wrong but the only person who would write a review that couldn't be farther from the truth, could only be a under qualified ex employee or an extremely malfunctioning human being. We all know one of those. I travel all over the Country and work with 100's of small to very large companies. It is an honor to have a business right here in Reno, NV that compares to the best our Country has to offer. Tony his Wife and their staff have the most professional, Honest and Kind people a customer should except. ... read more
I went into The Computer Guy just the other day and couldn't have been happier with the way that I was treated. Tony was very kind and seemed genuinely concerned with the problem I was having. They were able to take care of my problem in a very short time and were very fair with what they charged me. I will definitely be back! Thanks again, Brian.
hmmmm – This guy will lie, cheat & steal. Please don't take your computer or anything else for that matter to the so called "ComputerGuy". Trust me you don't want this guy touching your pc.
Business response:
This is obviously a competitor trying to discredit us! We never treat customers that way. That's why we have been in business for 16 years! CitySearch should take this down for the obscenity in the graphic.
Computer Guy has a 4.6 star rating with 155 reviews.
Computer Guy is closed now. It will open at 9:00 a.m.
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