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512 W. Lexington Ave., Winchester, KY, 40391, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent company,service, stayed.on task, great price. I'm very satisfied. They came when scheduled and finished in less than 6 hours. They rebuilt 3 support columns.
I put in many hours of research on my drainage problem. I had water leaking into my garage. On two separate occasions, I vacuumed and dumped 70 gallons of water from my garage, staying up all night so it wouldn't damage my home further. I had 4 companies give a quote and I selected CSI for the work. I had an existing sump pump installed by CSI prior to buying the house and I liked their work. Danny and Josh were very professional and patient when my wife and I interrupted them to ask questions. They installed a sump pump in ... read more
Work was “completed on 10/27/21. On 12/6/21 basement was leaking. I contacted the company who sent someone out who said my problem was “outside “ and would cost $200 to repair, even though water was flowing in around basement door. Called a “higher up” on 12/7/21 after consulting a reputable plumber who was amazed no grate drain was installed. I send videos of the leaking multiple times. Finally got a return call on 1/13/22. Then there was an attempt to charge me for the grate drain which I refused to pay. The drain was too ... read more
These guys are total professionals. We were very concerned about severe bowing and cracked foundation concealed behind an interior facade wall. They braced the house up for safety, took out the old wall, braced the foundation, installed drain pipe and sump pump, installed waterproofing material in less than a week. It was a big job, and they faced delays beyond their control due to supply chain issues (COVID/Russia) and we're thankful that they stayed with it, and saw it through with persistence and grit. When they found the... read more
They did two jobs for us. They told us it would be several weeks because they were backed up. They completed both jobs. Were very attentive and responsive. Had and issue with one of the jobs where the concrete started falling apart the salesperson, Pennie, told us a Scott Bailey would call and schedule the repair. He never called and Pennie won't return communications. I gave them money for a third job at my home and they never did the work. That was in November of last year. Waiting to see if they respond to my latest messa... read more
Work Crew smelled of pot smoke, Company finished work in October 2019, they have still not inspected said same work. Over priced and non-communicative
Business response:
We have tried to contact Mr. C******, he has been non-communicative because he will not talk to us because he refused to pay his balance of $6,225 on his job. If he felt the job was over priced before he agreed to do the job. We are still trying to receive payment owed and may need to take legal action to collect. We have been patient since October.
CSI provides premier services when it comes to foundation repair and waterproofing. We've always received fair, honest estimates and superior results. Thank you, BJ, for your service and dedication to making sure your client's needs are met. We appreciate your professionalism.
I have recommened this company to several people. They did waterproofing for us years ago everything is still working well. You wont go wrong with this company.
Complete Structural Installations has a 4.6 star rating with 26 reviews.
Complete Structural Installations is open now. It will close at 6:00 p.m.
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