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Complete Structural Installations

4.6

About this business

Location details

512 W. Lexington Ave., Winchester, KY, 40391, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.626 reviews
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Debbie D's profile image
Debbie D 
8 months ago

Excellent company,service, stayed.on task, great price. I'm very satisfied. They came when scheduled and finished in less than 6 hours. They rebuilt 3 support columns. 

Jason S's profile image
Jason S 
9 months ago

I put in many hours of research on my drainage problem. I had water leaking into my garage. On two separate occasions, I vacuumed and dumped 70 gallons of water from my garage, staying up all night so it wouldn't damage my home further. I had 4 companies give a quote and I selected CSI for the work. I had an existing sump pump installed by CSI prior to buying the house and I liked their work. Danny and Josh were very professional and patient when my wife and I interrupted them to ask questions. They installed a sump pump in ... read more

Sabrina P.'s profile image
Sabrina P. 
2 years ago

Work was “completed on 10/27/21. On 12/6/21 basement was leaking. I contacted the company who sent someone out who said my problem was “outside “ and would cost $200 to repair, even though water was flowing in around basement door. Called a “higher up” on 12/7/21 after consulting a reputable plumber who was amazed no grate drain was installed. I send videos of the leaking multiple times. Finally got a return call on 1/13/22. Then there was an attempt to charge me for the grate drain which I refused to pay. The drain was too ... read more

Heather M's profile image
Heather M 
2 years ago

These guys are total professionals. We were very concerned about severe bowing and cracked foundation concealed behind an interior facade wall. They braced the house up for safety, took out the old wall, braced the foundation, installed drain pipe and sump pump, installed waterproofing material in less than a week. It was a big job, and they faced delays beyond their control due to supply chain issues (COVID/Russia) and we're thankful that they stayed with it, and saw it through with persistence and grit. When they found the... read more

Tom Janosick's profile image
Tom Janosick 
5 years ago

They did two jobs for us. They told us it would be several weeks because they were backed up. They completed both jobs. Were very attentive and responsive. Had and issue with one of the jobs where the concrete started falling apart the salesperson, Pennie, told us a Scott Bailey would call and schedule the repair. He never called and Pennie won't return communications. I gave them money for a third job at my home and they never did the work. That was in November of last year. Waiting to see if they respond to my latest messa... read more

Thomas C's profile image
Thomas C 
5 years ago

Work Crew smelled of pot smoke, Company finished work in October 2019, they have still not inspected said same work. Over priced and non-communicative 

Business response:

We have tried to contact Mr. C******, he has been non-communicative because he will not talk to us because he refused to pay his balance of $6,225 on his job. If he felt the job was over priced before he agreed to do the job. We are still trying to receive payment owed and may need to take legal action to collect. We have been patient since October. 

Anonymous's profile image
Anonymous 
5 years ago
BTIG, I's profile image
BTIG, I 
6 years ago

CSI provides premier services when it comes to foundation repair and waterproofing. We've always received fair, honest estimates and superior results. Thank you, BJ, for your service and dedication to making sure your client's needs are met. We appreciate your professionalism. 

Eldon K.'s profile image
Eldon K. 
7 years ago

I have recommened this company to several people. They did waterproofing for us years ago everything is still working well. You wont go wrong with this company. 

Frequently asked questions about Complete Structural Installations

How is Complete Structural Installations rated?

Complete Structural Installations has a 4.6 star rating with 26 reviews. 

When is Complete Structural Installations open?

Complete Structural Installations is open now. It will close at 6:00 p.m.  

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