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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Nitsa O's profile image
Nitsa O 
3 years ago

Alpha foundations misdiagnosed my problem of hollow sounding tiles in my floor. They charged me $ ******** for Slab Injection, however, later admitted that my problem was caused by loose tiles. The Slab Injection only exacerbated my problem by rendering the tiles completely loose and the floor unlevelled in some areas. Their inspection team that visited my house advised me to call a tile company to remediate the problem. A tile expert has confirmed that my problem has been the tiles over the slab all along. This mistak... read more

Business response:

Hello Nitsa. Thank you for bringing this to our attention. We apologize for the issues that occurred during the project. We have brought your comments to our management team's attention and our manager will reach out to you. - Alfa Foundation 

Chelsea B's profile image
Chelsea B 
3 years ago

Complete Basement Systems was amazing to work with! Dave was so thorough and helped me understand exactly what whatÂ’s going on Jesus L. ******** and his coworker were prompt, professional, worked quickly, and did a great job! They fixed our issue fast and reliability! IÂ’m very impressed with their work and customer service. 

Business response:

Hello, Chelsea! Thank you for your positive words, we really appreciate the time you took to write such a great review. - Groundworks Colorado 

Marci L's profile image
Marci L 
3 years ago

We had our crawlspace sealed as a preventative measure, not to treat any specific issue. We appreciated the thorough assessment we initially received by Dallas, who came out and assessed our project and gave us some helpful feedback. We scheduled the service and the date was moved up, which was also nice. We were quoted much more than a competitor, but felt their service and the results would be superior. We were also recommended to them by another company who did not service our area. Our issues arose during/after installat... read more

Steve S's profile image
Steve S 
3 years ago

We recently bought a home, only to discover that the basement foundation wall leaked water. JES Foundation Repairs of Roanoke came to our rescue. The inspector JES sent out (Todd) identified the sources of the water entering our basement and gave us a water mitigation plan that we could afford. The JES crew (Mihail ********** Trevor ****** and Ronald ******* removed the existing drywall and framing, removed the concrete and rebar around the foundation wall base, dug out a new sump well, installed a drainage system to reduce ... read more

Business response:

Wow! Thank you so much for this stellar review, we are glad our team was able to show you a 5-star experience and we appreciate your kind words. We will be sure to share with each team member! - JES Foundation Repair 

Jaime's profile image
Jaime 
3 years ago

Scheduled an appointment with Chris at Innovative Basement Authority to have the foundation of our apartment looked at. He came, inspected, said some kind of worrying things about our building's structure - then completely ghosted. Never answered calls, when I called the company they said someone would get back to me and they never did, sent emails with no reply. Nothing. That was 2 months ago. Even if you don't want to/aren't up to the project, you can't even give me a report or a referral to someone who can? You just never... read more

Business response:

Hello Jaime. Thank you for bringing this to our attention. We strive to give our customers the best experience and have brought your comments to our management team's attention to review and reach out - Innovative Basement Authority 

Domingo F's profile image
Domingo F 
3 years ago

My certified field inspector was completely honest and didnÂ’t try to sell me anything I didnÂ’t need. Shawn ******** was the best. 

Business response:

Hello, Domingo! That's awesome our team provided a great experience, and we appreciate your feedback. We'll be sure to share with the team. - Baker's Waterproofing & Foundation Repair 

Maryanne A's profile image
Maryanne A 
3 years ago

Brandon C, Dylan E, and Crishawn C did a great job with my foundation piering job. They completed the job ahead of schedule and did a great job cleaning up a muddy mess with the digs. I would recommend! 

Bryan O's profile image
Bryan O 
3 years ago

Cancelled my contract and now company won't refund the deposit And we had no work done No one will answer the phone or email or text Piss poor company Seems like they don't care Bryan in Newport News 

Business response:

Hello. Thank you for bringing this to our attention. We strive to give our customers the best experience and have brought your comments to our management team's attention. We will have our General Manager reach out to you. - JES Foundation Repair 

Lou L's profile image
Lou L 
3 years ago

Excellent company with top notch employee's. The two gentleman, Clif ******** and Adam ******* did a fantastic job and walked me through everything from A to Z! Good workers and a fine example to the company they represent. Baker's Waterproofing is my choice the next time I have an issue with my home. 

Business response:

Thank you so much for this stellar review, we are glad our team was able to show you a 5-star experience and we appreciate your kind words. We will be sure to share with each team member! - Baker's Waterproofing & Foundation Repair 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open tomorrow at 9:00 a.m. 

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