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Community Management Inc

4.1

About this business

CMI offers a complete range of community management services, which can be tailored to your communities’ specific needs. CMI is well-situated to take care of financial details, clerical tasks, administrative services, record keeping and more. Our unique team is composed of professionals whose combined professional credentials are unparalleled in Washington and Oregon. In fact, CMI is home to six holders of the coveted distinction of Professional Community Association Manager (PCAM)! CMI also offers facility asset manag... read more

Location details

2105 SE 9th Ave, Portland, OR, 97214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1615 reviews
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habib s.'s profile image
habib s. 
7 months ago

I live in Highland Park condominium and the properties are managed by CMI. While its slogan is "YOUR PROPERTY - OUR MANAGEMENT", they do the least for the property! They hire cheap and unqualified people for landscaping and maintenance. Trees are overgrown, out of place, and squirrels are all over the roofs and attics. Those who hire them are irresponsible and are in CMI's pocket for whatever reason! In the meetings, CMI representatives dominate the talks, and you see attendees are screaming and yelling, but not heard ... read more

C.P.'s profile image
C.P. 
5 years ago

Completely awful company to deal with and customer service is terrible. Everything brought up is a struggle or a fight. Employees are condescending, rude, and make no attempt to work with the condo homeowners who have been living in their community for 20+ years. Anything we bring up to this HOA is flatly rejected and if you push back even a little, they play the lawyer card and then comes a firestorm of "violations" that are are against the community bylaws. Karina H**** makes it her personal mission to argue everything. Sh... read more

Business response:

<span>Dear Mr. ******, We appreciate the time you took to provide a review of CMI. We value your input. Your community is a valued client and we take our role of being your community manager very seriously. As you are likely aware, CMI works at direction of the Board of Directors who is elected by the owners in your association to be responsible for the day-to-day decisions that impact your community. The duties and authority of the Board is outlined in your communities’ By-laws. The Board is made up of unpaid volunteers and... read more

A. S.'s profile image
A. S. 
6 years ago

Condescending. Unresponsive. Incompetent. Charges fees for services not delivered. Blames resident clients. Have documented for condo board. Offering them referrals with forensic accounting colleagues due to CMI's stewardship, or lacks thereof. Would use negative star count if possible. 

Business response:

Dear Ms. *************: We are writing in response to your recent review of CMI on BBB website. When we reviewed the phone log notes relative to your call on 12-24-18 to our after hour emergency service we find that the emergency you reported was apparently a dead battery in your garage remote. The person who processed your call contacted one of the owners of our company as well as the community manager to determine if we could assist you. Unfortunately, CMI cannot, per the direction of the Board of Directors at your communi... read more

Frequently asked questions about Community Management Inc

How is Community Management Inc rated?

Community Management Inc has a 4.1 star rating with 615 reviews. 

When is Community Management Inc open?

Community Management Inc is open now. It will close at 5:00 p.m.  

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