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2775 Florida Plaza Blvd, Kissimmee, FL, 34746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
waking up to a mountain view
hotel is very nice rooms are decorated so close to universal staff friendly love it
Business response:
Thank you for posting such kind comments about our hotel, especially about our staff and rooms. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We look forward to sharing your compliments with the entire team.
This is a great place to stay. The beds are really comfortable and pillows are perfect! This is my fourth time to stay here. The prices are reasonable. I wouldn’t think about staying anywhere else.
nice and near to the attractions with free shuttle. rooms are nice and big with a microwave and fridge. lovely friendly people
the rooms need to be clean
the staff is otally awesome. very customer service geared both in hotel and restaurant. had an issue with my room leaking during an unusual heavy rainstorm, and they stepped up and moved me to another room and compensated me cost wise with no issue. the poor waitress in lounge had to do a double because of weather and was super attentive. despite my issues I would recommend on pure customer service.
great staff, wonderful restaurant and well stocked bar. Comfortable rooms. Convenient location to Shippensburg University. We took a king suite with adjoining double queen room which becomes a 2 BR suite. Perfect for 2 couples traveling together.
Cancelled my reservation when I walked in to check in saying “we’re not allowing locals to check in” even though I had a confirmed reservation and money already taken out of my account. Then told me “I don’t owe you any other explanation” completely unprofessional and ruined the entire weekend and everything planned.
Business response:
We are sorry for the experience you had during your stay. We do understand the gravity of your concerns and sincerely apologize. We have shared your comments with our team, and we are committed to making sure we don't repeat what you experienced. Thank you for your candid feedback.
Comfort Suites Maingate East has a 4.2 star rating with 3,196 reviews.
Comfort Suites Maingate East is closed now. It will open on Monday at 9:00 a.m.
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