Comfort Plus Services Heating & Cooling - Federalsburg

John M 

on BBB

6 years ago

Extremely pleased with all aspects of getting my 25+ year old oil furnace serviced and repaired when needed by Comfort Plus Services. The communication and response is always excellent starting with Sandy in the office to the service technician Jim C*** scheduling when he can arrive. We've always used Comfort Plus or DMO previously, for the service contract on our boiler as well as purchasing fuel oil and propane from CATO, for the life of the boiler. I've known the service technicians for years. They are knowledgeable, cour... read more

Denise S 

on BBB

6 years ago

I have used Comfort Plus for 16 years - since before the name change to Comfort Plus! The technicians are all excellent but my first choice is Jim Cody who was here last week for a major repair to my Central Air. Jim is not only an exceptional technician for my A/C and boiler but I have added a split Unit to his work load. I would also recommend the office staff for their ability to keep you informed of scheduling especially when facing a major repair. Jim will always be my hero as he not only maintains my equipment perfectl... read more

Joseph R 

on BBB

6 years ago

We recently had our HVAC system in Ocean View, Delaware, replaced by Comfort Plus. Comfort Plus has maintained our system for years and has provided outstanding service and total professionalism. This latest experience once again met those high standards. Our sales professional, Rick S., clearly explained our options and expertly answered our questions. Rusty C. and Brandon D., our installers, arrived on time, worked quickly and efficiently, cleaned up afterwards, explained the operation of the system, and were done in less ... read more

Lawrence M 

on BBB

7 years ago

This company is definitely a cut above the rest. They are very customer oriented. We had an emergency with our a/c system and when we called at 8am they responded immediately. I talked to Chris in Customer Service who was friendly and courteous and before we hung up she assured me a Technician would be to my house by late morning. True to her word, Gary was there right on time. He was fast and efficient in diagnosing and fixing the problem. He was also friendly and courteous and I won't hesitate to call Comfort Plus Services... read more

Dave T 

on BBB

7 years ago

Sandy handled all of my calls very professionally and knew what needed to be done to rectify my request. I knew I could trust her in getting my request completed. Thanks Brandon, Rusty, Terrance, and Kip were involved in the installation/replacement of two heat pump units at my residence. All 4 worked in a very professional manner, were polite, communicated well and got the job done in the time quoted. When asked to work as quiet as possible because my wife worked the night before and was sleeping they complied as best they... read more

Mark P. 

on BBB

7 years ago

Jim with Comfort Plus has been servicing my 25 year old oil furnace for several years now. He is extremely knowledgeable, courteous, and just very easy to get along with. His workmanship is top of the line, and I always feel good about my home's heating situation as the winter approaches. I also want to give a shout out to the service coordinator, Jessica. She was very pleasant to deal with over the phone and got me taken care of. Thank you both and to Comfort Plus Services! 

Jerry M. 

on BBB

7 years ago

Allan is an very qualified technician. Called before arriving to let me know he was on his way. He is courteous and pleasant. I have requested Allan for a number of years to do my heating system and been completely satisfied. Please schedule Allan for me next year. Thanks Jerry! 

Sally B. 

on BBB

7 years ago

Alan D. is the BEST. He called ahead of time to let me know he was on his way. Alan is very courteous. He is very thorough with his work. I will always request Alan D. and rely on his expert opinion. 

Richard K. 

on BBB

7 years ago

A pleasure to submit a review for the service provided by Eddie and the scheduling by Amanda. Both are extremely component in their respective work areas. So good to do phone business with a pleasant voice and knowledge of the service requested. Eddie informed me of all the procedures he was performing and advised on items that could need future work. I have been well pleased with the Comfort Plus service over the years and will continue being a loyal customer.