Comfort Keepers of Fort Myers, FL

Greg 

on Birdeye

3 years ago

I hired this company for transportation to a medical procedure and care back home two weeks in advance. I gave them my credit card. I called at least 4 times stressing how important it was and they assured me they had it taken care of. The last call I made was on Friday - previous to my Monday morning surgery appointment. I was told Okia would be at my house at 6am on Monday for my 7am procedure. This (Monday) morning no one showed up. I immediately called and left a message. 10 mins called again and the employee answered an... read more

Melissa P. 

on Birdeye

3 years ago

I worked for them and they messed up my my tax information by reporting my income amount to the irs incorrectly. I called the owner to try to straighten out the matter and he wouldnt even listen to try to help correct the problem, not only that but was rude as well. I had to file a claim through the irs only then did the problem get resolved. I had to wait almost a year to get my refund back and if he had had the decency to listen to my issue in the first place it wouldnt have been a problem. This is how employees are treat... read more

tracy b. 

on Birdeye

3 years ago

My name is Margie and I am using my caregivers phone to do a review. Comfort keepers is so nice to me and help me everyday. I am so happy my kids found them for me 

tracy b. 

on Birdeye

3 years ago

My name is Margie and I love my caregivers I have through comfort keepers! They care what I think and feel. They help me so much 

Chris P. 

on Birdeye

3 years ago

We hired Comfort Keepers Pensacola to assist with my grandmother after she moved to Pensacola. The office staff was very helpful and understanding of her many special requests and the caregiver were extrememly professional. I would recommend calling Comfort Keepers Pensacola for any needs with a loved one.  

Jan C. 

on Birdeye

4 years ago

Comfort Keepers is great! I had a hip/leg injury and needed assistance for a few weeks, a couple times a week. Kelly came out and did an assessment within a very short period of time after I called. Then, Holly helped me a lot! Pleasant, super efficient, followed directions well, on time, loved on my two dogs, wore a mask (without me asking--thank you!!), was vaccinated (thank you!!). Holly did laundry, swept floors and the deck, shopped, picked up dinner for me, loaded the dog food, shook out rugs, washed rugs, worked... read more

Tina R. 

on Birdeye

4 years ago

I am very disappointed and dissatisfied with this service. After repeated attempts to rectify issues- employees continue not to comply to their company policies, such as smoking on the premises & continual cell phone use. The two “caregivers” we had are in the wrong business as they were not caring at all. We also had issues with scheduling & not showing up or calling the day after they were to be there. The last person we had, while bathing my dad, stood in the bathroom on her cell phone the entire time. My dad who i... read more

Sasha D. 

on Birdeye

4 years ago

We have some really good caregivers always willing to help  

ANDREW S. 

on Birdeye

10 years ago

THIS IS THE WORST HOME CARE COMPANY IN FLORIDA!!! USE ANGEL CARE HOME HEALTH... COMFORT KEEPERS CHARGES AN OUTRAGEOUS AMOUNT, HIGHER THAN OTHERS, AND HAS EMPLOYEES THAT WILL SIT ON THE COUCH FOR HOURS. EVERY EMPLOYEE THEY SENT HAS BEEN IMPATIENT, UNPLEASANT, AND A JERK OF A PERSON AND VERY NEGATIVE EVERYDAY OF WORK. I DON'T ASK MUCH TO TAKE CARE OF MY DISABLED WIFE, BUT THE COMPANY SENDS HORRIBLE PEOPLE AND CHARGES 27.00 PER HOUR REGARDLESS IF I CAN BE PRESENT. EMERGENCY HOSPITAL VISITS FACTORING. ANGEL CARE IS CHEAPER A... read more