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Colonial West Chevrolet of Fitchburg

4.6

About this business

Welcome to the best in the west Colonial West Chevrolet of Fitchburg. Our dealership has been in business for over 14 years. The dealership contains staff members not only with experience in every department, but a personable and friendly attitude. We are committed to satisfying every customer completely from finding the right vehicle, but also to installing the right part and equipment. We take pride in maintaining a reputation of complete satisfaction with every customer that walks into our dealership. On behalf of your st... read more

Location details

314 John Fitch Hwy, Fitchburg, MA, 01420, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.6767 reviews
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Reinaldo S.'s profile image
Reinaldo S. 
10 years ago

Thanks to the internet manager ivy for the grate deal we made and agree to 

James S.'s profile image
James S. 
10 years ago

Ivy and Terry were absolutely awesome. I couldn't have asked for a better experience! 

richard k.'s profile image
richard k. 
10 years ago

my wife and i are in the process of buying a new car. when we were working with will at colonial west, things were fine. we did not agree on the numbers, but he was kind and considerate. however, he stepped away and another "manager" walked in and started talking aggressively. when i asked him to write down the numbers on a piece of paper, he would not. i said we will buy a car, i just need to see how you came up with the numbers, he said, "NOTHING IS SIMPLE WITH YOU!" and insulted my wife and me. i will be buying my car fro... read more

Shaun D.'s profile image
Shaun D. 
11 years ago

Got a great car at a great price. Jose Sarita and Ivy Shomphe were very helpful and knowledgeable. Will definitely be coming back for my next car purchase. 

amy s.'s profile image
11 years ago

The staff at Colonial West Chevrolet is absolutely amazing and they all make you feel so welcomed while you are there. Ivy helped my boyfriend and I get a car quick and easy at the price we wanted all while we were having a truck serviced through them! We cant thank Jeff and Ivy enough for finding us the car we wanted at the price we wanted, not to mention how pain free the process was. Ivy made the process enjoyable for us and went out of her way to make us feel "at home" while we were there. The service department did a gr... read more

Kate L.'s profile image
11 years ago

My experience at Colonial West has changed my feelings on car buying. Usually the whole process is so stressful but not here. Ivy Shomphy was my Sales Associate, and i couldn't get the car i had wanted from the begining for my own reasons, but found me a car i actually like better! Her Customer service was top notch. I would reccomend them to anyone. If you're in the market for a new car go see Ivy. She's amazing!!! 

John C.'s profile image
11 years ago

I have been a faithful colonial west customer for over 8 years. I have purchased three vehicles from them and always use them for any service I may need. Their staff are helpful and friendly and the GM Jeff Chandler is always making sure I am very well taken care of. I always recommend colonial west to anyone and can say that I have no plans to go anywhere else. 

Adriana S.'s profile image
Adriana S. 
11 years ago

A few months ago my husband and I went to Colonial West in ftchburg where we had previously purchased a chevy cruze to trade up to a bigger car. The sales associate Ivy Shompie and the finance dept along with GM. went over and beyond to get me into a car not only that i could afford but that i so love. They understood exactly what we needed and made sure we got what we wanted without being pushy. It's not often you can find a sales associate that gives space to think things through. The service Dept also has also been outsta... read more

Mary I.'s profile image
11 years ago

My husband and I have purchased all our vehicles from Colonial West Chevrolet for the past 15 years. The General Mgr. Jeff Chandler who we followed to Fitchburg from when he was in the Acton, has always been extremely helpful in taking care of us. The service department is amazing getting in and out is never an problem. I'd also like to thank Tom Goodwin in the Parts Department as well as Ivy Shompie and Peggy Rotti who are always happy to assist any way they can. 

Frequently asked questions about Colonial West Chevrolet of Fitchburg

How is Colonial West Chevrolet of Fitchburg rated?

Colonial West Chevrolet of Fitchburg has a 4.6 star rating with 767 reviews. 

When is Colonial West Chevrolet of Fitchburg open?

Colonial West Chevrolet of Fitchburg is open now. It will close at 5:00 p.m.  

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