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Colonial Properties Cabin & Resort Rentals
- Cabinetry
- Pigeon Forge, TN
About this business
Colonial Properties Cabins and Resort Rentals in the Smoky Mountains is the premier vacation lodging destination for quality cabin and condo rentals in the Smokies. With strict attention to detail, outstanding customer service, and an amazing selection of cabin and resort rentals to choose from, we have the perfect vacation rental for your upcoming vacation getaway to Gatlinburg, Pigeon Forge, or Sevierville, Tennessee.
Location details
3049 Veterans Blvd, Pigeon Forge, TN, 37863, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | 09:00 a.m. to 6:00 p.m. |
We stayed 8 nights (Sat-Sun) and asked to extend our stay by 1 night. Was told in an email the extra night would be $174.76 on Saturday. We went to Cades Cove and had no cell service so I could not respond to the email. When we got back, I emailed and texted saying we wanted to take the extra night. Apparently, the office closes at 7 p.m. and I was told I did not respond before closing time. I responded at 5:39 p.m. by text and was told to call the office to confirm on Sunday & they would pass that on to the office for Sunda... read more
Wish I didn't even have to come to this platform but sadly the lack of assistance from Colonial Properties has brought me here. Coming from Illinois on a 9 hour one way trip for a vacation of my dreams. Or so that's what I thought at least. Booked a cabin in TN " Livin the Dream" however. The road to this dream was literally what nightmares are made of. Skinny, gravel, steep, dark, no safety rail cliffside hill to get there. Huge divots in the road. We couldn't venture out at night at all because of how terrifying the road w... read more
Will never rent from this company again. Cabin was called On the Rocks in Sevierville TN. Outside and inside maintenance was terrible. Spiders, cobwebs, dirty walls, dirty floors. Couldn't use hot tub or patio as leaves and debris was everywhere. Broken patio furniture. When I contacted company, I was told this is what is should expect with a cabin out in the woods. I'm sorry that is an unacceptable response. We left a day early after finding spiders in bed with us.
Love Colonial Properties! Super friendly staff and good communication throughout our stay! We will be back!
DO NOT USE THIS COMPANY. We rented a cabin The ad we found said it was in Pigeon Forge in the wears valley area. WRONG! We were an hour from that area and 40 mins from PF Within mins of arriving since they have a camera on the front door. They sent a text saying if we needed anything to tell them We responded and told them that we were in Sevierville and no where near pf One of us don’t do well with motion sickness on aand we had our grand daughter who is 2 and has a schedule. We were told they checked there was nothing avai... read more
To put it bluntly, I would stay away from this cabin rental management company at all cost!! We have rented from this company before, but will NEVER rent from them again!!! Please do your homework and read the reviews about this company. When my fiancé and I got to the cabin (Cupid’s Lair), the very first thing we noticed was how trashy it was around it. Dead stumps, cinderblocks, dead leaves around everything underneath the porch, etc. Spider webs and cobwebs everywhere inside and outside. Then when we went inside, they wer... read more
Let’s start at the beginning made reservations for a cabin 3 months ago and paid in full. On the day of our arrival at 2 pm I got a call saying that the cabin I had reserved had water problems and was going to have to be relocated to a different cabin which was at least 30 minutes away from town to where the other was only about 5 minutes away, so I called back and asked for anything closer I was told there was not anything that was equal to what I had. I asked about another cabin that was one of their properties closer to t... read more
This is a horrible business. I wish I had read the reviews first. Me and my family rented Chimney ridge for 4 nights. Paid over $2000 for this rental. The property is in terrible condition. Fron broken furniture to black mold and bed bugs. On the second day my wife noticed little red dots on her legs. Then I also saw the same on my legs. After the 4th night we started looking on the internet as to what it might be. BED BUGS! Was told to check the mattress and it was infested. We have pictures of everything and I will post th... read more
Can’t make a zero star. Booked with this company before no issues. This time had mother book trip and she booked wrong dates. Reached out to company to get dates moved or to another cabin for weekend of availability and company said todays rates can not be transferred to time of reservation. So booking for a non holiday weekend(original booking was for New Year’s Eve weekend) 3 days to 2 days on non holiday weekend for same cabin will cost $68 more dollars. When asking for l manager on site was told she was on lunch. Called ... read more
Frequently asked questions about Colonial Properties Cabin & Resort Rentals
How is Colonial Properties Cabin & Resort Rentals rated?
Colonial Properties Cabin & Resort Rentals has a 4.3 star rating with 3,173 reviews.
When is Colonial Properties Cabin & Resort Rentals open?
Colonial Properties Cabin & Resort Rentals is open now. It will close at 8:00 p.m.
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