This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Colonial Grand at Cornelius
- Apartments
- Cornelius, NC
About this business
Developed exclusively for individuals with high standards of style and sophistication, Colonial Grand at Cornelius, in Cornelius North Carolina offers the perfect blend of convenience and care free living... an energetic team of professionals dedicated to your satisfaction... an unmatched standard of excellence...Colonial Grand Cornelius ~ exceeding your expectations and redefining luxury.
Location details
19401 Carrington Club Dr, Cornelius, NC, 28031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall: Decent I have lived here for 3 years. Maintenance is super quick with requests (always within 24 hours). Some tenants leave things (like clothes) strung throughout the property and they stay there for weeks. Pretty quiet. They raised rent pretty significantly every year (over $100 a month). Great area since it is super close to I77. Pool is nice.
Business response:
Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Cornelius
Horrible If you want to deal with an apartment that was NEVER turned over. Copious amounts of pet hair from the previous tenant painted over. Oven door broke, food spilled in the pantry, microwave not cleaned. In the summer months hope your AC doesn’t stop working cause they won’t come and fix it for several days.
Business response:
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
Rude office staff, cheap old apartment The office staff is incredibly rude and dismissive, especially the manager, Kerilee. The apartment is old, really old. The countertops are basically paper as well as the cabinets. A prior tenant damaged the inside of the cabinet and it's warped and smelly. They paint a strange pale yellow in the apartment and it's over everything, even the blinds. They didn't clean the apartment and I found sharp metal wire that I stepped on. When I told them, they basically called me a liar. The only p... read more
Business response:
Hi there, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you. Take care!
You’re paying for the community. Not the apartment. Still not worth it. I moved in with a 14mo lease and when my lease was about to expire, the renewal lease rent price was over 23% higher than what I was currently paying. Well into the 4 digits a month for a 680sqft… No thanks. Found a 2300 sqft home for only $200 more than that. When you move out (because you will), pay for the apartment cleaning because they charge an ABSURD AMOUNT for cleaning individual items and they will find a reason to “clean” some items. $15 for la... read more
Business response:
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
Do NOT Move Here sign your lease at all the fees they tell you they have when you move out, but you brush past it thinking that they just want to make sure the place is great for the next tenant. 14 months later, I get a move out statement that has me replacing a whole new carpet. Mind you, the carpet was totally clean and there were no odors. Apparently they lift up the carpet after every move, no matter how clean the carpet looks at the top. This was never told to me prior to signing a lease. Totally predatory. They also c... read more
Best Apts I ever lived in. First off, the management here was the best. Kerrilee was very friendly, understanding, and respectful and so were all the maintenance staff. I never had a problem about anything when it came to management. The community was so peaceful, clean and respectful, I loved it here. I was sad when it was time to leave. My son and I are very grateful to have lived here.
Going downhill If you want to live in a community where your concerns dont matter then this is the place for you. My family and i moved back for a 2nd time due to our first experience being pretty good as we lived here a little under 2 years however when we move back its quite the disappointment. The apartment was not cleaned just fresh carpet put down. Maintence is short with you and rude and a little slow they mark work orders complete even though they never came to your apartment to fix anything and tends to walk into apa... read more
Business response:
Thank you for making us your home for a second time! We're glad to know that Nick served you well and that you appreciate your spacious home. We want this living experience with us to be just as good, if not better, than your first living experience with us, so we value your feedback on how we might better satisfy you. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on resolving your concerns. We appreciate the opportunity to make t... read more
Average is a fair grade. The Good: -Large 2 bedroom units with a really great layout -Maintenance is top notch. -Grounds, pool, workout center, grill, etc are very nice. -Pet policy. No breed restrictions on dogs. -Tons of parking. -Lack of trash valet is positive for me, may be a con for you. -Internet is fast, 400 MB/Sec I think, and stable. The Bad: -EXTREMELY expensive for the in unit amenities. Cheap flooring, cheap cabinets, cheap countertops, and cheap appliances. I am in an upgraded unit as well. -Very large increase... read more
Business response:
Thank you so much for taking the time to share your thoughts with us. We love hearing that you appreciate our service and feel our shared amenities are nice. However, we are concerned to learn of your frustration with your in-unit amenities and our renewal rate. Our goal is to offer you a pleasant living experience at a competitive price, so we appreciate you letting us know about your concerns. We'd like to have a dialogue with you about your feedback and experience, so please contact our resident care line at 866-620-1130,... read more
Highly Recommend Wonderful apartment complex, I highly recommend. Everyone has been super helpful and friendly since move in a few months ago. We have needed maintenance a few times and they are always very responsive and professional. I love that they do not have breed restrictions like so many other apartments do, making it a comfortable place to call home for my entire family. There is a nice BBQ area and the pool area is very nice as well, I am looking forward to warmer weather so I can use it. The grounds are kept clean... read more
Business response:
Thank you for your detailed recommendation! Our team is delighted to know that the outstanding service, excellent amenities, and peaceful atmosphere of our community has made such a favorable impression. We look forward to having your family here with us for a long time to come!
Frequently asked questions about Colonial Grand at Cornelius
How is Colonial Grand at Cornelius rated?
Colonial Grand at Cornelius has a 4.1 star rating with 136 reviews.
When is Colonial Grand at Cornelius open?
Colonial Grand at Cornelius is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com