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College Crest Apartments

4.2

About this business

Location details

1555 Northeast Merman Drive, Pullman, WA, 99163, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.2242 reviews
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Ann Jackson's profile image
Ann Jackson 
4 years ago

Avoid at all costs. Liars- from the sketchy looking duo who run the place (dirty, unkempt), all the way to corporate in California. We were told things verbally and took them at their word. Nope. Lies. All lies. When we went ”home” for the summer, they moved our stuff out for a ”renovation”. During that time, they had strange people living in our apartment, never told us and still charged us the rent! Renovation was a joke! All they did was rip sink out of bathroom and put it in the living room- WTF! Imagine having a guest o... read more

Kristina McMillen's profile image
Kristina McMillen 
4 years ago

For one, stop breaking every tenant law imaginable... also, hold people who work for the company and make "verbal" agreements to younger college students, change lease terms, blatantly lie about the lease terms, disrespect and discriminate minority students and say "I have a law degree" (no names RANDALL- which by the way is irrelevant and threatening to the tenants family member who was just asking challenging questions out of frustration given the run around) and then up the rent via phone (NO NAMES MADIE). Both of you are... read more

Lan Tường's profile image
Lan Tường 
recommend  Recommended
4 years ago

Really nice apartment complex. Managers are really nice, helpful and attentive. Whenever I had heavy packages they would always help me carry it up to my apartment on the top floor, I didn’t even have to ask! They responded and fixed to my clogged sink issue within the day. But the cherry on top is that they are pet friendly no matter what breed or size, I lived here with my hamster and we would totally 10/10 live here again! 

Mehzoth Lestat's profile image
Mehzoth Lestat 
4 years ago

This is the worst place to live. Don't move here if you want any safety and privacy, if you want a studio or one-bedroom unit (they will lie and force you to live with roommates), and if you want a landlord who treats you with basic respect. SEVERAL HEALTH AND SAFETY CONCERNS Tere hare rusty nails sticking out of the wooden railings that you walk up to get to any apartment unit above the first floor. There are holes in the wood on the third floor that were large enough for my foot to fall through. To add to all of this, ther... read more

David Staley's profile image
David Staley 
5 years ago

Had a set move in date and the apartment wasn't even finished. The deck was rotting and there were holes in the walls. Washer and dryer were outside and the cabinet knobs were taped on. I wouldn't recommend this to anyone. If no stars was an option it's what it would get. 

Alana Glubrecht's profile image
Alana Glubrecht 
recommend  Recommended
5 years ago

Randall & maintenance crew are awesome. We had an issue with the hot water tank - they were so attentive ! they were here periodically throughout the day to help make sure we were able to have our hot water back as soon as possible. they were so helpful & kind !! 

Steve Riggs's profile image
Steve Riggs 
recommend  Recommended
5 years ago

you guys are pet friendly 

Cody Clark's profile image
Cody Clark 
6 years ago

Yeah not impressed at all !! the people in the office are great people but the priorities here are messed up !!! like how so many people cant get their cars out because no one has plowed or put de icer down . show me where the stuff is to do it and I will do it my self if you cant pay someone for 20 minutes to lay some salt or rock down . but no people have to have co workers come pick them up because they cant get they're car out of the parking lot they pay money to live at !! just super lazy and un professional. even have ... read more

Remy Bidmead's profile image
Remy Bidmead 
6 years ago

The management is terrible and the apartments are not worth what you’re paying for. When we moved in it was completely trashed and dirty. It takes forever for things to get fixed, and mold grows everywhere there’s the slightest bit of moisture. They got new management so it might get better, but I still wouldn’t recommend. 

Frequently asked questions about College Crest Apartments

How is College Crest Apartments rated?

College Crest Apartments has a 4.2 star rating with 242 reviews. 

When is College Crest Apartments open?

College Crest Apartments is open now. It will close at 5:00 p.m.  

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