This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Colinas Ranch Apartments
- Apartments
- Irving, TX
About this business
Colinas Ranch is a beautiful apartment home community in Irving, Texas. Enjoy being close to everything with easy access to shopping, restaurants, entertainment, and schools. Commuting around Texas is simple as we are only minutes away from President George Bush Turnpike. If convenience and location are important factors in your lifestyle, you have come to the right place. From the moment you arrive, you will feel like you have come home. Relax at our clubhouse or take a dip in our shimmering swimming pool. The laundry facil... read more
Location details
3203 W Walnut Hill Ln, #1048, Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They are very on organized and unprofessional. There are many delays and issues with the apartments to take forever to be addressed, and they won't even set an appointment to discuss us renewing our lease.
This new management is a joke. Staff is extremely unprofessional and rude. My AC stopped working. office wont answer the phone or door. Filed a maintenance request and it was ignored. I saw the office lady leaving and I asked if she can help. She said "I am off the clock, call tomorrow'! How can you all employ such horrible people. Maintenance is a joke. They have no clue what they are doing. Everything is a band-aid fix. my refrigerator broke 5 times! 5 times!!! I lost food 3 of the 5 times. I am asking to be reimbursed and... read more
This Property company SUCKS! They do not fix any of your problems instead they just get your phone number for a call back and NEVER call back. I'm to the point of breaking my lease. They have people in the Champions Park Apartment office that can barely speak English. The new girl in the front doesn't listen very well either and has a smart mouth. She had the nerve to ask me was it her fault. Poor customer service. This place is a nightmare and I wouldn't advise my worst enemy to move here. The Gate never works the WIFI is i... read more
My apartment was lot better before these guys took over. We were out of water during the storm for 2 weeks and it was never easy to reach these guys. They would not even pick up the call or provide any update over email or text. Also my lease was expiring soon so I had been talking to them to get the new renewal rates so that I can give my notice or extend the lease on time. But they kept saying they don't have the information on their system since they recently took over and promised to inform me once they have it. Never go... read more
This company acquired my complex and it was evident very quickly that this acquisition would not be a good change for residents. I've gone to the office several times during regular hours to see a closed sign on the door. When you call no one answers. Due to the snow storm we have been without water for a week. I can understand that due to the severity of the issue it will take time to fix but it took them 2 days to even communicate about the issue as if we hadn't already noticed the lack of water. My brother also lives in t... read more
living here for 6months I would have to say I wouldn't recommend this complex to anyone,reasons for that is there website has false advertising of pictures and amenities that the complex looks nothing like and the amenities are all broken,we moved in believing we had a gated community that was a lie the gate was broken until 6months later they fix it,all the fencing around complex has openings in it that anyone comes through,the property managers are very rude,sarcastic,compulsive liars about anything of your concerns or iss... read more
Big Fat (Zero) if i could. We moved in here on October 15th and the 2nd bedroom roof caved in. It has been 12 days and we still have the hole in our roof. Still no roofers have been scheduled. The manger here ********* ******* is very rude and inconsiderate and makes us feel like the hole in our roof is our fault. She has claimed the roofs have never been fixed or updated. She has not tried hard at all to take care of this issue or pro-rate us to a 1 bedroom because that is all we can use right now. I do have health issues a... read more
I would give them zero stars if that was possible. The office staff are unprofessional and dishonest, not to mention unprofessional! My daughter moved there in September 2019 she was shown an updated apartment ( like the one in the pictures) asked to sign her lease and was not able to see her actual apartment until the day she moved in, they kept making excuses about how it wasn't ready. When she moved in The apartment was HORRIBLE no updates old appliances that were broken, broken doors and drawers in the kitchen. She was t... read more
Garage complex. Zero stars. I've worked and lived in a lot of complexes and this is the worst. DO NOT MOVE HERE. They charge an obscene amount of money for the crappiest apartments ever. TLDR-I have asthma now due to mold, not dog friendly, fires, pest problems, loud planes, bad staff and residents, trash everywhere. -Mold/mildew/water leak issues in our shower. I have $30,000 worth of doctor bills because I now have adult on set asthma due to this issues. Our shower is sinking into the floor below us and there is a wa... read more
Frequently asked questions about Colinas Ranch Apartments
How is Colinas Ranch Apartments rated?
Colinas Ranch Apartments has a 3.7 star rating with 450 reviews.
When is Colinas Ranch Apartments open?
Colinas Ranch Apartments is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com