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Cole Ford Lincoln, LLC
- Auto Repair
- Coldwater, MI
About this business
We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and everyone's favorite Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles... read more
Location details
410 E Chicago St, Coldwater, MI, 49036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
When I scheduled my oil change I let the employee know that I had a concern about a noise my car was making. She said they'd check it out. When I got there I reminded her of the concern. I was told they could look but I'd have to make a separate appointment, even though I had told her when I scheduled my appointment that I had the concern. So I made a second appointment. The day of my appointment they checked over my car and noted that the shock was missing a piece, the heat shield needed replaced, and the bumper was loose, ... read more
Business response:
Thank you for taking the time to bring this to our attention. We would like the chance to talk to you further so please contact our General Manager, Erwin Kendrick at (517) 278-5661 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
RecommendedThey stayed with it until they solved the problem
Great service and follow-up.
Gordon Lewis and Erwin Kenderick were great to work with their supper just bought a 2020 F350 today thanks again guys
Business response:
Brian, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
We were from out of town and they took great care of us!!
Service department has really gone down hill in the last year. Their service advisors have all left. Will not be going back after yesterday’s debacle.
Business response:
Brent, thank you for sharing your feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call our General Manager, Erwin Kendrick, at (517) 278-5661 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Cole Ford Lincoln went above and beyond for me. When a routine inspection for a trip I was going to take unveiled some serious issues with my vehicle, they were able to get my car fixed right away. They rush ordered the parts so I wouldn't have to delay my trip. The service department went above and beyond to ensure my daughter and I were safe on our long road trip. Thank you so much for your outstanding customer service and support!!
Excellent dealership. Highly recommend these folks.
Business response:
Jeff, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
looked at a truck online then hit their "eprice" button and asked for xplan discount. salesman raised the price by 18 THOUSAND dollars then discounted it by 8 grand...so the eprice was 10k more than the original price online. When I asked him why the eprice with xplan was 10k more than the original internet price he justified it by pointing out the 8k discount... smh what a joke
Business response:
Jason, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please call our General Manager, Erwin Kendrick at (517) 278-5661 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Frequently asked questions about Cole Ford Lincoln, LLC
How is Cole Ford Lincoln, LLC rated?
Cole Ford Lincoln, LLC has a 4.5 star rating with 822 reviews.
When is Cole Ford Lincoln, LLC open?
Cole Ford Lincoln, LLC is closed now. It will open at 9:00 a.m.
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