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Cold Stone Creamery
- Ice Cream & Frozen Yogurt
- North Charleston, SC
About this business
Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It
Location details
7250 Rivers Ave Bldg C7, North Charleston, SC 29406, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
One of the absolute worst stores I have ever seen in the nation. The customer service is horrible. Constantly low on inventory. It’s a wonder how cold stone corporate even allows this store to remain open. Regardless of whether you go in person or DoorDash your order, they never cease to amaze you with their lack of respect for customer. Many of the employees working with headphones in. This is a true shame, only a week ago I arrived at 6 pm to find only three flavors available. The employee stated delivery issues. However t... read more
Workers were slow and did not care. Two employees had airpods in. Line was out the door. After 15 minutes waiting with only 1 person being served we left.
Absolutely worst. Called and ordered a peanut butter playground cake with mud pie mojo ice cream for my wife's birthday over a week ago. Called today to pick it up and they told me that they were out of coffee ice cream and they couldn't make it. Absolutely garbage answer. These guys deserve to go out of business!
I'm sure the ice cream is terrific. I wouldn't know because I waited 30 minutes for them to finally get to me for the employee to start sweeping the floor instead continuing to wait on the line of customers. They never stopped to say we will be right with you, nothing. They don't smile. They aren't polite. They completely ignored me and cleaned. Worst customer service ever! Management needs to do some retraining.
Frequently asked questions about Cold Stone Creamery
How is Cold Stone Creamery rated?
Cold Stone Creamery has a 3.6 star rating with 367 reviews.
When is Cold Stone Creamery open?
Cold Stone Creamery is closed now. It will open at 11:00 a.m.
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